What in the **** have I been paying for Mail Pro all these years, yet getting bombarded with pop-ups. I went to the Mail Pro page and saw o
Where is it that I am supposed to see any difference from regular mail to the Pro mail? I have been a long time paying Pro member, but the ads are coming in in droves. Is there anyone at Yahoo that actually reads these complaints?
Hi there,
We are very sorry if you are seeing ads in your Mail Pro account. Mail Pro should remove the ads on the top of your message list as well as to the right of your reading pane. Can you confirm if this is where you are seeing these ads?
If you are seeing ads in these areas, this can be caused by a browser caching issue. Please try accessing your mail on another browser or try clearing cache via this methods described here:
https://help.yahoo.com/kb/new-mail-for-desktop/web-browser-cache-computer-sln27196.html
If the issue persists, please contact Customer Care via https://io.help.yahoo.com/contact/index?page=home&locale=en_US
Thank you.
Product Admin