I am still getting advertisements. How do I get ride of these.
I paid for the mail pro service to eliminate advertisements. I am still having many unwanted advertisements on my yahoo email account. Also, I tried to call to explain this, and when I clicked to get help all I saw was more advertisements for your services. Please help.
arthurbkagan@yahoo.com 818-414-4130
Hi there,
We are very sorry if you are seeing ads in your Mail Pro account. Mail Pro should remove the ads on the top of your message list as well as to the right of your reading pane. Can you confirm if this is where you are seeing these ads?
If you are seeing ads in these areas, this can be caused by a browser caching issue. Please try accessing your mail on another browser or try clearing cache via this methods described here:
https://help.yahoo.com/kb/new-mail-for-desktop/web-browser-cache-computer-sln27196.html
If the issue persists, please contact Customer Care via https://io.help.yahoo.com/contact/index?page=home&locale=en_US
Thank you.
Product Admin