Stop showing ADS
I subscribed to Yahoo Mail Pro and whenever i use Yahoo on the computer i still see ads. What are you guys charging me for?
The money comes off my card every month
Sorry you’re seeing those problems with ads in your Mail. Just to clarify, please note that there are two versions of Yahoo Mail Pro:
- Yahoo Mail Pro (purchased on a computer) – Removes ads for 1 account in the web and mobile app interfaces. Video content will continue to appear in empty folders.
- Yahoo Mail Pro for Mobile (in-app purchase tied to a Google Play or Apple ID) – Removes ads for all accounts in the mobile app, but does not remove ads from the web interface for any account.
So, if you have purchased Yahoo Mail Pro for Mobile you will not see ads in the App, but you will on your computer. To remove ads from Yahoo Mail on your computer, you may need to cancel your Yahoo Mail Pro for Mobile subscription (via the app) and purchase a subscription to Mail Pro your computer.
For more details on Mail Pro and managing your account, please see the following article: https://help.yahoo.com/kb/new-mail-for-desktop/remove-temporarily-hide-ads-yahoo-mail-sln15803.html