Remove you fake "help" site. I want to help you with an email glitch, but I gotta pay for that?!!!
My idea: get rid of your fake "help" site. It blows my mind that yahoo can have issues, but you have to pay to get help for yahoo side issues!
I'm trying to help yahoo to identify a glitch in their systems, but to do that I have to pay?
Here it is: when I am replying to a group email but only want to reply to the sender I press reply, not reply all, and then type me email which indicates only that one recipient that originated the email I am replying to. But then when I go to send it, it sends it to the whole group anyway. I tested this over again with both "reply all" and "reply" buttons. Both reply buttons send to all. Yahoo! I am trying to help you identify this so you can fix it. It's a pretty big deal sending stuff to a whole group that was only supposed to go to one person. But now you want me to pay to have help with that?!!! Yahoo, you scare me. Not feeling so secure.
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Okay. so I did some troubleshooting. I created another draft using "reply", didn't send it but just let it save the draft version. I went into the draft version and sure enough it lists the whole group as the "TO:"
So I switched to the basic yahoo email version and yes, there is the draft; I have a look at it and there it only shows the one recipient, not the whole group. So by this I would guess that the new email version with the "better" features has some glitches in the way it displays the recipients. There you go Yahoo! and do I get to charge you for helping you? You got some wonky business ethics.