Too many personal emails go directly to Trash
Wanted emails, esp. those which are back & forth conversations, persons whose email addresses are already in my Contacts, are going directly to Trash instead of my InBox. I have missed important family updates and conversations. I have to check both Trash and Spam (if one is a problem, I don't want Spam catching stuff in error either) several times a day to make sure I am not missing an important email.
Laura B Gray commented
Emails from saved contacts consistently going to spam. Marked as Not Spam so many times. To top it off, I have a filter set up to make emails go to my inbox that contain a key word that is in their email address. They still go to Spam. This is pretty basic but hasn't work for months/years.
I agree with the original comment - this should NOT happen - and once we say a site is NOT junk, others from the same should go to our inbox or where we say for it to go...
Mark H Smith commented
So frustrating to have email from my contacts list shunted to spam. This has been going on way too long. FIX THIS!