I have had continual problems since the big sellout, of which there was no notice. I have called numerous times and robots connect
I need to talk to a HUMAN. Your robots can’t help with my problem.
Charlotte Berry
shared this idea
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!
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Karen Valentine
commented
Agreed! Yahoo is nothing but a bunch of scripted robots. There are no humans anymore. I made a suggestion via email and received the typical automated robotic response. They only pick out key words. Plus they assumed I’m stupid and I’m not. All companies force employees to stick with a specific script no matter the situation and have forgotten how to give a personal response. I for one intend to get rid of my yahoo email and account as long as it’s not tied to something specific that forces me to keep it.