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I'm absolutely positive I speak for many when I say it's ridiculous there's NO help at all, not even fairly simple issues unless you pay. I've had Yahoo mail since 2005 and I think it's long overdue I move on. I'm not going to pay to ask why I keep receiving duplicate emails when I forward one to myself to put it back at the top as a reminder. If I forward an email from "JoeShmoe's Buffet" to put it back at the top of my incoming mail as a reminder then open it, there's 3 messages not 2. There's the original then 2 from myself but I only sent it once. I KNOW I'm not the only one experiencing this yet there's nothing in the help center, nothing in FAQ and nothing when I Google. If you can't offer free help, at least an e-mail service for your customers as big as you are, I'd rather move on to someone else who can, even if it's been 18 yrs with your company. Thanks
Renee West
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Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link.
Thank you,
Yahoo team