Why is there some much spam getting through?
The past month I've been getting double digit spam every day. I mark them all as spam yet they keep getting through. It has never been this bad, I could depend on Yahoo mail filters but no more. For a pay service they need to figure this out!
Kevin H. commented
Lots of spam gets through -either to the inbox or to the spam folder- because it seems no one has a job to monitor and analyze the spam and reduce the overall number of spam emails by tackling the easiest to handle spam types first.
If someone's job was on the line, the spam count would go down month-to-month or year-to-year. The spam folder should be for potential spam where the filter could not decide. Blatant and repeated spam should not even make it to the spam folder.
How much time are we all wasting on scanning the spam folder? I spend a few minutes each week checking the spam folder for valid emails and then permanently deleting the nonsense that’s left.
We need the spam filter to be a bit smarter in recognizing randomized sender information because we get the same types of spam repeatedly. The spam filter should better recognize emails with randomized usernames (before the @) like email@example.com.
The filter should also better recognize where the profile name doesn't match the domain name like "Amazon Support <firstname.lastname@example.org>". This is an easy one because the spam emails will keep using the same handle like "Amazon Support" (or "Lume Deodorant Associate") but have different randomized user names or domain names.
The filter should also better recognize spammy profile names like "Shipment Tracking" being received by thousands of us at the same time where the email has no text and only a tracking image.
It would be great if the spam filter tracked the types of emails we collectively have in the spam folder which wind up permanently deleted. Over time the filter could then reduce the highest individual counts of spam emails from making it to the spam folder in the first place. Every spam email that we permanently delete should be counted/tracked and then viewed as a problem. If we keep deleting the same emails repeatedly then the problem emails with highest counts should be blocked from reaching even the spam folder.
Eric Rawlings commented
same problem, please fix
ron palmer commented
Agreed with all of the above. I get 25-50 spam emails per day and I block every address (which takes a lot of time). Only allowing 500 blocked addresses is a joke; I've been complaining to Yahoo about this for years.
e weitze commented
The phone numbers below will get you to a yahoo contractor in the Philippines who will tell you that the premium service only removes the ads. Ask for a supervisor and be persistent that the spam mail control stinks. Be persistent.
I suggested that rather than paying an outside service to control spam I would pay a few bucks more to have Yahoo provide this service. Call and be persistent that Yahoo improve their service!!!!
e weitze commented
this link might allow you to complain to
Here you can call and complain about the junk mail piling up that Yahoo will not address
800-305-7664 customer care live agent
800-305-5610 pro email & general number
Frederic Mokren commented
Spam filter was working great. Suddenly started letting spam in every morning. Spam so obvious I can tell from the subject. Seriously Yahoo!! How many iPhone 14s do you think I can win in a day?
Ellen Edge commented
I got 42 emails today from domains that I'd supposedly blocked.
Terry Girardot commented
Since no one from Yahoo ever responds to these posts, the correct question to ask is: why do I keep wasting my time posting messages that no one from Yahoo ever reads.
Eduardo Valdes commented
Flagging messages as spam doesn't work.
Blocking domains doesn't work.
Adding filters to try to get rid of some of the spam doesn't work.
Why do I pay for this ****?
Linda Harrington commented
I can't take much more of this! Get a filter that blocks all the dopy pictures like this 💲 in the subject field. Why am I paying for this mail service if you can't write a simple program to filter out this kind of ****!
Michael S Gibbons commented
I agree with everyone else, none of my other non-yahoo email accounts are getting this level of crazy obvious spam. And here I'm paying for this pro service.
How can a spam filter (if it exists) not recognize emails with subjects containing characters such as -👮-, ■■, ✥, ➲➲➲, etc., etc. ad infinitum. It's obvious that yahoo only has interest in collecting monthly payment and not providing a service of quality (other than poor).
Toni Joyner commented
Add me to the list. My account is overrun now. What are we paying Yahoo for?
Gerald Britt commented
r h commented
Worse and worse daily in recent weeks and months. My Block Addresses and Block Domains are nearly full. The more I add, the more I get!!
Deborah Bird commented
same problem with so much spam!! I've been a paid member since 2006. Please do something about this. I keep blocking senders and more keep getting through. Isn't this part of what we're paying for?
Brent Harvey commented
The spam problem is seriously the worst, 50% of my messages are spam and very specific type of spam - a subject line, no text, and then an image. And it has been getting even worse in the past few months - at least give me a filter to block this type of spam(majority for me).
I have been a paid member since the 90's and for the increased price, we should not see this level of spam. Fix this Yahoo! please.
Gigi Brown commented
I am receiving this email daily for over a year before and after Pro. Mcfee 2022 "Warning! Renew your subscription." Your device is in danger." Made a 2nd request to yahoo today to stop these emails. Yahoo did stop for about 2 months then it came back.
Ron . commented
Not only is the spam out of control but the past 2 weeks several emails from long time contacts has been going to my spam box.
Lucia Foley commented
A huge increase in spam started in the last couple of months, and the stuff getting through is ridiculously obvious. I have had a paid account for many years and the filtering has always been terrific. Until now. From the comments, it looks like the filtering system started going under in December 2021 and the deficiency has been expanding to more customers since then. Since Yahoo used to know how to filter, can we hope this will be fixed SOON?