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'Don't make it so hard to change password' has been merged into this idea

I simply want to change my yahoo mail password and was sent into a loop, I clicked on Account Settings, but there is no change password opt

Give us clear directions on how to change password - check to make sure that Account Settings has the link for changing.

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Rita Houlihan shared this idea  ·   ·  Report…  ·  Admin →
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  • mohamed niyas commented  ·   ·  Report

    I forgot my password I want reset my password please help me

  • Ed Murphy commented  ·   ·  Report

    Stop with the acct key/app ****. Many of us hate using the Phone or forced to use the phone for sign in. I use my laptop or PC, just let me select change password and then do it.

  • Dylan Forest commented  ·   ·  Report

    There is no "change account password" anywhere!!!!

  • Lori Maddock commented  ·   ·  Report

    I don't know what 'account key on' is. I'm stuck in a loop and I just need to login and check my email. Please advise. I can change my password but then get loop back to the login page. I can change my security information but I can't view my email???

  • Chrischris obagha commented  ·   ·  Report

    someone change my my email and also my password and i am here to get them back

  • Matt Semenza commented  ·   ·  Report

    Yahoo members: once you disable the account key a screen should come to allow you to change your password (it did for me).

  • Matt Semenza commented  ·   ·  Report

    The post from ADMIN on 3/31/22 is way too incomplete for a tech support response. There should be steps listed and links to provide users an easy path to change their password!

  • Chris Bradley commented  ·   ·  Report

    Yohoo Support team? Did you add the Account Key feature to lock people out so they have to pay to reset their password? It would be nice to get help gaining access to your account without having to pay..

  • Tuyaw Lalaky commented  ·   ·  Report

    Why do you make it so hard to change a password??? I searched help for change password. You say to go the the Security page and click on change password. I clicked on the link you offered and it's not there! It did take me to the Security page. But there is no change password there. I have been hacked and I can't fix it. How do you expect people to use your site when they can't even reset their password?

  • Derek Kelley commented  ·   ·  Report

    They have PURPOSELY made changing you password hard, even as going as far as to LYING to you saying you dont have any added backup info to force you to pay for their new premium Subscription. Yahoo is a predatory company. Ill be leaving it as soon as i can get all my email switched.

  • Geri Curtis commented  ·   ·  Report

    I just spent 1/2 hour trying to figure out how to change my password because my info was found on the dark web!! I've gotten NOWHERE!!!! Please go back to the easy way it used to be.

  • Lyn Hall commented  ·   ·  Report

    Trying to change my password is worse than trying to get an interview with the President!!! lol

  • Howard Schneider commented  ·   ·  Report

    how about a ******* link so i can change my ******* password you ******* idiots

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