Provide an easy to use Customer Help Availability instead of 2 hours of amost close reading to achieve nothing
Some time ago my account " dadgates@yahoo.ca " was hacked by some bad people. My header account name was changed from " Edward " to " Eward " leaving out the " d " . Many times I have tried to find a way to correct this and have my header name returned to " Edward " however all I get is the runaround and the runaround and more runaround, countless hours wasted reading a bunch of time wasting, frustrating stuff that achieves NOTHING. Please provide an easy way to solve problems. Thank You ! ! !
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Edward Gates
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Above says it all, Please act upon it ! ! !