Provide customer service free of charge. you have didpicable customer service.
I don't need help very often, maybe every 5 years. I have had my email account for the last 10 years. All the new security features have me at a loss to keep up with the chages. I recently got locked out due to the fact that Yahoo wanted to verify my identity using an old phone number on my account. You have taken away any means of updating this info, I get locked out of my email account, and now am expected to pay of help My credit card was charged for a service I did not want. This is outight being forced to do something against my will. ROBBERY. I cancelled the service and informed the credit card company of my circumstances., the card is now turned off to puchases. As soon as I can go through my emails for ones that are important, Iwill close this yahoo email account.