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Heidi Irgens

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    Planned  ·  329 comments  ·  New Yahoo Mail  ·  Admin →
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    Heidi Irgens commented  · 

    Please provide instructions for disabling the "summary" feature. It is not the complete message, it looks like it is the complete message, and it forces the reader to engage in extra and unnecessary scrolling to read the message. If you are plowing through 50 messages that require an extra minute each to ascertain that you are reading the message synopsis rather than the message and then having to scroll through it to locate the real message, that is an extra 50 minutes of time that one could be doing something else. For those of us who find this summary feature extra WORK rather than helpful, please include a simple method to turn OFF the summary feature. Thank you

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    Heidi Irgens commented  · 

    I found directions for how to turn off the summary feature, but the items the instructions said to check and toggle within More>settings were not listed. Please add an option to turn off the summary feature; it is incorrect, misses necessary information, adds unnecessary information, is unable to distinguish if the recipient of a forwarded email may be more interested in the "not important" information contained in the email, and it requires the reader to take extra time to scroll down to the original message. I much prefer seeing only the original message when I open an email. If I am reading a series of emails, all that extra scrolling can add to an extra hour of time spent on emails--and I would much rather be spending that hour with my kids.

    Heidi Irgens supported this idea  · 

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