Brad Sharp
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Well, you can improve it by not suddenly reducing the email quota to 20GB without warning and then suggest deleting one email at a time as a way to manage the change, and then recommend solving the issue by purchasing more storage, which used to be included in my free plan. I've been using Yahoo Mail for 30 years!!! How the **** do you expect me to go through my emails one at a time to find things to delete. At the very least, you should have tools to identify messages with large attachments and then allow me to delete or download the attachments while keeping the original message. By intentionally not offering management tools and cutting the quota so significantly with upgrading storage being the only option, you have forced me to finally switch to Google. The person that made this decision and was the architect of manipulating consumers has driven the final nail in Yahoo's coffin. You are going to loose SOOOOO MANY eyes on ads and this will be the end. People are smart enough to know when they are being manipulated and this is way over the line of being tolerated. Good luck in your careers at your future employer.