That link at the top of this page to report mapping errors is terrible. I typed in my address, and started typing in my destination; the auto complete didn't even start with something in the same time zone!? Then I was told that my destination did not exist. Please update your map. I found the correct information for you. http://www.mapquest.com/?le=t&q1=&q2=156+Pavillion+Parkway+%7C+Newport%2C+KY+41071+%28Banfield+Pet+Hospital%C2%AE+-+Newport%29&maptype=map&vs=directions You're welcome.