My wife tried to get help and after a half hour was hung up on. When going back to call again a website is given for trot more text
Get more phone help who do not hang up after having been on hold forever.
D Perkins commented
My wife got cut off in a call back. A website was given well into an on hold. Useless. We do not write that quickly. Repeat it a few times to give us a chance to write it down. Duh!