Skip to content

Yahoo Mail Basic



Basic Mail provides base functionality like reading and writing messages, but does not include many of the advanced options. To use these features, we recommend upgrading to full-featured version of Yahoo Mail.

Tell us how we can improve your Yahoo Mail – Basic experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously. Our Guidelines have more on how you can give great feedback.

For online help or to contact Yahoo Customer Care with tech, abuse, or general inquiries, click here

If you think your account has been compromised or if you need help getting back in, get immediate assistance

The Yahoo product feedback forum now requires a valid Yahoo ID and password to participate.

You are now required to sign-in using your Yahoo email account in order to provide us with feedback and to submit votes and comments to existing ideas. If you do not have a Yahoo ID or the password to your Yahoo ID, please sign-up for a new account.

If you have a valid Yahoo ID and password, follow these steps if you would like to remove your posts, comments, votes, and/or profile from the Yahoo product feedback forum.


32 results found

  1. Stop switching my classic to new mail without my knowledge!!!!!!!

    Stop switching me from classic mail to that ****** new version without my approval!!!!! It's not just annoying, but a pain in the butt to switck it back. This seems to be happening almost daily now. JUST CUT IT OUT!!!!!!!!!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Please STOP changing my Yahoo email version. I like the OLD version. Extremely annoying when you change version without my consent

    Leave it alone. People like the OLD version as can be seen by the many, many responses here. Please do not force changes on your loyal users. Give us the option to try something new if you must. But changing it without our consent causes anxiety and makes us think about leaving Yahoo. Everybody on the planet is not 20 or 25 years old, and does not believe that constant change is always good. Stability is what many of us want. We do not want to have to find settings that have been relocated, or to learn a new user…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. I want my classic mail back!!! Switching was a mistake. Basic mail doesn't have a settings menu. FIX THIS ASAP!!!

    Its not an idea. I want my classic mail back!!! I see alot of other people over hear are saying the same thing. I do not like the new mail and I do not like the basic mail. I want the classic yahoo mail back. The basic mail lacks a settings menu and l cannot change the spacing. Plus what happened to the top bar? It lacks many of the features that the classic mail had. I want my classic mail back!!!! I want it back NOW!!! One little ***** up in my menu choices and suddenly my entire email…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    21 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Allow return to full featured classic mail. it had features that the new mail doesn't. Why do you continue to frustrate loyal users forcing

    Allow return to full featured classic email. The new email is missing features and difficult to read. It sucks.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. I HATE the latest version of Yahoo! mail.

    When I tried to switch back to classic mail I returned to some watered down bastardized version. Give me back my old Yahoo! mail that I have used for the last several years or I will not use any version of your mail client.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Change back the email

    I like the basic version just how it is. It is too hard to read the new version and it is not easy to learn new things for us older people. Each time I go to my email I have to change back to the basic. Why does it not stay there?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. I want my classic e-mail back....now!!!!!

    I want my classic back now!!!!!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. I would like the basic mail back I HATE this new mail

    I HATE this new mail please give me back the basic mail. There is a lot of stuff that no longer exists w/just a click you have to search for the things that were readily available.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. I did NOT WANT TO BE SWITCHED GET MY OLD EMAIL BACK! shame on YAHOO!!!

    give mE BACK MY OLD EMAIL i DID not want this YOU JUST ARBITRARILY SWITCHED ME SHAME ON YOU GIVE ME BACK MY email!!!!!1

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. I don't like your new yahoo email. You are interfering with my personal choice. Please let me go back to basic. Enough is enough

    I don't like your new yahoo email. You are interfering with my personal choice. Please let me go back to basic. Enough is enough

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. This new version completely sucks!

    This new version completely sucks! It's a lie that we can change back--there is no option! 20 years with Yahoo but I am done. Every change makes it worse and this is the last straw. If Yahoo wants to change they should revert to the email of about 3 generations back.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    12 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Yahoo Mail doesn't work with Internet Explorer 11 on Windows 10 Anniversary Release - only shows the basic user experience

    Internet Explorer 11 must have a new browser version in the latest Windows 10 release that just came out (1607 release). Yahoo Mail does not even offer the ability to go to the full mail interface - it just defaults to the basic interface.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    43 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. I want my old version of yahoo please

    I want the old version back please.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Please Stop The Excessive Spam E-Mailings.

    Please Stop The Excessive Spam E Mailings. Thank You

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Give a phone number or "contact us" so people can talk to a person who can talk them through their problems

    Give your users a phone # so they can talk to a real person who may be able to talk them through their problems instead of users having to read through 10's or 100's of other users answers which may not help them at all. Having yahoo, with no tech help or people to talk to makes users feel you are leaving them out to dry and don't care weather their problems get fixed or not.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. stop with the dating ads already. I'll have to stop using yahoo mail if you don't.

    stop with the dating ads already. I'll have to stop using yahoo mail if you don't.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. I prefer the 'Yahoo Mail-Basic" and not the advanced version. How can I make 'Basic' my main version?

    I prefer the 'Yahoo Mail-Basic" and not the advanced version. How can I make 'Basic' my main version?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    16 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1
  • Don't see your idea?

Feedback and Knowledge Base