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We invite you to share your thoughtful and specific feedback with us. At Yahoo, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!

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Please note: This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

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3 results found

  1. Speaking to someone about security issues during a shut done. Someone is trying vary hard to hack my email

    During this shut down. Someone from across the world is trying desperately to hack into my account. I am sure they're trying other. I need a way to just block these people at any cause.

    Need someone to speak to at a time of crisis. What happen to work at home???

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    0 comments  ·  Customer Care  ·  Admin →
    Support Request  ·  Product Support responded

    Hello there,

    We’d like to look more into this, would you be so kind to send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience? If you’d prefer Facebook, please send us a private message on our Yahoo Customer Care page.

    Thank you!

  2. So there is no way to contact you if your stupid help does not address the problem?

    I'm not going to pay you to tell you that your system does not correctly accept my phone number. So if your robot tells you you are OK, you believe it?

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    We’ll send you updates on this idea

    0 comments  ·  Customer Care  ·  Admin →
    Support Request  ·  Product Support responded

    Hello there,

    We’d like to look more into this, would you be so kind to send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience? If you’d prefer Facebook, please send us a private message on our Yahoo Customer Care page.

  3. I would like to e-mail you my question. Why can’t I do that?

    I would like to get support by e-mailing you. Right now I only get different pages tah I end up on... Not good :-(

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    We’ll send you updates on this idea

    0 comments  ·  Customer Care  ·  Admin →
    Support Request  ·  Product Support responded

    We’d like to help you, would you be so kind to send us a DM on Twitter at @YahooCare, containing your Yahoo ID and more details about your experience? If you’d prefer Facebook, please send us a private message on our Yahoo Customer Care page.

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