HELP and CUSTOMER CARE.. an oxymoron if there ever was one. I have been having log in issues and have reset my passwords to no avail. I cannot get through to Customer or Yahoo Pro for assistance. All I get is the questionable opportunity to listen to a LOUD, ANNOYING excuse for music and repeated whining about COVID-19. We know it's a problem, we know you're under-staffed, just DELETE the unnecessary music (?) and announcements and let us peacefully wait in silence ((maybe an occasional SOFT beep). Today I listened to about 45 minutes of "hillbilly heaven" + announcements and was then told, "sorry, we're too busy. Call back later. A novel idea!! How about having your technicians work to keep Yahoo running smoothly as it is rather than "improving" it and causing more trouble. (I don't know why I bothered with this message... there are NEVER results)