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We invite you to share your thoughtful and specific feedback with us. At Yahoo, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!

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3 results found

  1. How to speak to someone about not being able to access your emails (****@yahoo.com, now without since yesterday, now 30 hours!

    Help on account lockouts!!!!!

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    2 comments  ·  Account Issues  ·  Admin →
    Support Request  ·  Product Support responded

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com

    Thank you!

  2. password problems

    I am trying to figure out how to change my password. The advice I have received from yahoo does not work. I have found the privacy and security line but it does not take me any further.

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    0 comments  ·  Account Issues  ·  Admin →
    Support Request  ·  Product Support responded

    Hello there,

    We’d like to look more into this, would you be so kind to send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience? If you’d prefer Facebook, please send us a private message on our Yahoo Customer Care page.

    Thank you!

  3. Tried to open an account with you but cant. You insist my email address is no good. It works for a hundred other companies and friends.

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    0 comments  ·  Account Issues  ·  Admin →
    Support Request  ·  Product Support responded

    We’d like to look more into this, would you be so kind to send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience? If you’d prefer Facebook, please send us a private message on our Yahoo Customer Care page.

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