Skip to content

Yahoo Help

← Yahoo Feedback


Help us improve the Yahoo Help site

If you would like to provide feedback for a particular Yahoo product, please visit our feedback site to select the particular product you wish to provide information about.

If you'd like to leave specific feedback for our Contact Us flow, please do so in this forum.

We invite you to share your thoughtful and specific feedback with us. At Yahoo, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!

Our Feedback Policy has more on the terms that apply to your input.

Please note: This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

How can we improve?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

69 results found

  1. Have real people help instead of robots.

    Help with log in issues persisting app loading screen after signing in. Help with getting in contact with real people that can solve problems not coded in the AI Chat.

    96th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  2. Yahoo to complicated...can't even getmy email on another computer WITH password and wait forever for code that never comes....////

    96th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. Trash not deleting in full

    I'm having trouble deleting my trash in full when I use the delete all button, it keeps loading but the trash is still there. Please fix!!

    96th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  4. Put a phone number for billing issues 303-918-9079

    I have need phone numbers for billing right now & who to call if I have trouble getting a problem resolved
    Send the phone number to my phone message: (303) 918-9079. Thanks,

    96th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  5. Hacker like Activity IN Help for your Yahoo Account

    I have added both recovery email nik**ao@gm.com and Recovery Mobile *----777 to my email id kbnikhilb@yahoo.com as on 18 April 9:05 PM I received your yahoo verification code is 152270 at my Recovery email nikao@gm*.com also the top for my reg mob number. but on 19 April 2026 I can't get my recovery email from yahoo sign in help,.. it is asking to enter 6 digit code from Microsoft Authenticator app, which I do not have access to. if yahoo charges money to get access the yahoo account recovery. should also provide proper links to…

    96th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  6. Account locked on my cell phone

    I can't open my email account on my cell phone. I had it on the phone for several years and since yesterday every time I try to open the email on my phone I get a message to reset the password. I can access the account from my computer. Please help.

    96th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  7. Allow one to reactivate an account

    why is there no way to reactive an account that yahoo has deactivated (especially one that has not reached the two-year timeline for deactivation? ? ? ? ?

    96th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  8. Help Site is Horrible

    I need access to my old account, but I am past the 30-day limit. However, I am also unable to reach out to actual support, and the bot runs in circles with unhelpful information. All I wanted was to speak with a person so I could potentially access my recovery account for my old social media page. A straight answer would be nice, but the bot is so bad at its job that all it keeps doing is asking for clarification without offering any support. No wonder people don't use Yahoo anymore! Not only can you lose access to your…

    96th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  9. Jelp!!

    I do not know how to get help with this.
    My wife's email is not working. (Pking@bellsouth.net)
    Can someone help me or fix it??
    Thanks, Monta King
    Montakin@bellsouth.net

    96th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  10. Use Face ID or voice recognition

    Use Face ID or voice id my bank does

    96th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  11. Have your help site correct the ongoing issues with my account.

    Your help site has not corrected the issues in my account. I would like to see you have a help site that actually accomplishes something.

    96th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  12. You coul fix the non-working features on my Yahoo Accoun, which I have been requesting for days.

    96th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  13. disable double authentification

    Your site is unfriendly, my issue is that I'm ALWAYS asked to enter 6 digit code sent to my recovery email. I don't want to add my phone, and cookies are not saved. What's worst, when I tried to make a suggestion here: https://help.yahoo.com/kb/account?sclb=1, "Contact Us" is not working: "Support from a Yahoo specialist is not available."
    As a user I'm tired and will move most of my stuff to google or microsoft. I do want a simple mail with username / password to get in, I need to DISABLE any double secure authentification.

    96th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  14. Remove daily engagement streak tracker

    Nowhere in help is any info on your unwanted daily engagement streak tracker. Yahoo added this annoying thing recently. I do not want this, help function is not helping!
    Here is an idea" Do Not add stuff we did not ask for!

    96th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  15. verify with cox

    PLEASE can someone help me

    my email was moved from cox cable to yahoo. i changed my contact info with cox cable bit cannot get into my cox mail even though cox has correct info

    96th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  16. Transfer of funds is very slow

    I submitted a withdrawal request and after three full working days the payment is still pending approval. It certainly didn’t take long to take my deposit. I am not understanding why this is being held up?

    96th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  17. Well lets see now I have tried for over an hour to get in my yahoo email no such luck I have called you twice no help.

    You tell me I have called twice tried you email address, nothing,

    96th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  18. ACCOUNT , RESTORE list of all EMAIL ADDRESSES web SITES deleted ETC

    ACCOUNT RESTORE EMAIL ADDRESSES SITES ETC === REQUIRE LIST OF ALL THE EMAILS ADDRESSES SITES INCLUDING MAILS RECEIVED SENT PLUS OF EVEN ALL THE DELETED MAILS ALSO ; Regardsmms9766108133

    96th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  19. LET ME CLOSE ANY PAGE! There are no red X's, or Xs at all.

    96th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  20. Account security

    I recently got a new home phone number and about 3 months ago got a cell phone (which has it own different phone number) I want to add these to my yahoo e-mail account-but a message pops up that they are "unsupported."I tried to set up up other e-maill accounts (g-mail and aol.com) but they also state that these numbers are "unsupported".Can it be possible that any number at Spectrum and Consumer Cellular can't be used? Please advise me what to do. I have no way to verify my account if I get locked. out of it. JDF5851@yahoo.com

    96th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
← Previous 1 3 4
  • Don't see your idea?

Yahoo Help

Categories