Skip to content

Hi, please share your suggestions, we are listening

← Yahoo Homepage

One of my yahoo! accounts is incorrectly "unrecognized"; I followed the KB steps to recover but need to escalate. please help

I followed each step listed here:

https://help.yahoo.com/kb/account/fix-problems-signing-yahoo-account-sln2051.html?impressions=true

I provided the linked account (this one) but the unrecognized account is not appearing (incorrectly).

I successfully used the account less than one week ago, and it is not recoverable using the phone or email validation details.

I believe the account entry is missing from the account database, and have no other way to escalate for customer support.

I did NOT close the account myself, so perhaps it was hacked and/or closed in error?

Please contact me for the additional details and any further steps to resolve this issue.

Thank you very much

502nd ranked

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Rob Almoney shared this idea  ·   ·  Report…  ·  Admin →
Comments are closed An error occurred while saving the comment

Yahoo Homepage: Customer Support

Categories

Feedback and Knowledge Base

(thinking…)