Would be nice to be able to contact someone with yahoo instead of being jerked around in circles when none of the help topics are helping
You need to get your act together. I am tired of getting tugged in circles and told to refer to articles that are less than helpful. Yahoo is no longer user friendly. I can't get into my account and the articles are USELESS!!!! This needs to be handled by a real person not just someone putting a cookie cutter answer telling me to look at another article that wont freaking help! I am tired of yahoo's bull and me and many of my family and friends will be getting email accounts elsewhere and cancelling their yahoo accounts. Yahoo used to be the site to go to and the email to have now it's the one you want to avoid. Customer support? What a joke. It's not support if you can't actually get help for the problems you have. Articles don't work? Oh well I guess you're screwed. Now if I could actually get some help with my problem I would be very appreciative, but I DO NOT want to be told to check out any articles. I have been through all of them and NONE of them have the answer I need. Yahoo actually thinks that customers want to PAY? When they can't even contact a real person? I wonder if the BBB would have better luck getting in touch with a real person?
Thanks for your post!
Please review this help article: https://help.yahoo.com/kb/SLN27069.html for more information.
Thank you,
Yahoo Support