I am writing to suggest a security enhancement for your email service that could significantly reduce the effectiveness of phishing scams. The current ability for senders to customize the "display name" in the "From" field, independent of the actual email address, is a major vulnerability that is routinely exploited by malicious actors.
By disabling or significantly limiting the ability to set a custom display name (or by making the actual email address far more prominent and harder to obscure), you would directly impede the ability of scammers to impersonate trusted entities and individuals. This simple step would empower recipients to more easily verify the sender's authenticity by checking the actual email address.
While I understand that custom display names offer a degree of personalization, the security risks they pose, especially to less technical users, far outweigh this benefit. I urge you to consider implementing this change to enhance the security and trustworthiness of your email platform.
Thank you for your time and consideration of this important security matter.