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Welcome to our Yahoo Homepage feedback forum!

If you would be interested in participating in User Research studies for Yahoo Homepage, please fill out this form.

This is a place for you to help shape the Yahoo Homepage experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Homepage.

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  1. Please search and vote before posting! If your idea (or an idea very similar to yours) has already been posted, please vote for it. Duplicated ideas may be moved.
  2. This forum is for feedback and ideas only. Unfortunately, we cannot provide support here. For support, please find answers on our help site.
  3. Please do not post personal information (such as email addresses, phone numbers or names) on the forum.

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Hi, please share your suggestions, we are listening

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74 results found

  1. You people are out of your bleeping minds if you think for one second I am giving you my cell phone number!! so you can turn around and sel

    Like I said you are out of your minds if you think you are getting your hands on my cell phone number. dream on!!!

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    0 comments  ·  Customer Support  ·  Admin →

  2. how do I stop being redirected from us.yahoo.com to ca.yahoo.com?

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    0 comments  ·  Customer Support  ·  Admin →

  3. your customer service is really bad no phone contacts, your chat service is a joke

    you need to furnish a contact phone number for customer service too difficult to fix problems.

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    0 comments  ·  Customer Support  ·  Admin →

  4. You're listening.....HAH!!!

    Right. You're listening. That's rich. Here...let's see if you are.

    STOP DEMANDING I VERIFY MY ******* ACCOUNT EVERY SINGLE TIME I DON'T LOG ON ON FOR 2 DAYS.

    Holy ****....who's the primate that thought this was a good idea?

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    0 comments  ·  Customer Support  ·  Admin →

  5. Give us a real way to retrieve hijacked accounts

    This customer service system is complete garbage it's no wonder everyone is switching to Gmail and other services that provide better customer service , and nobody uses Yahoo anymore. the fact they do not care about my hacked email address and my privacy being compromised as well as the others in the same situation shows but their attitude towards us as users their service shows what I call a crash and burn mentality just riding the wave till it crashes and sucking up whatever add revenue they can unil it does.

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    0 comments  ·  Customer Support  ·  Admin →

  6. My nickname/displayed has changed to my real name. No changes work.

    Suddenly name real name is appearing on all my comments. I tried changing my first name, still doesn't change. My nickname hasn't changed. What is going on?

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    0 comments  ·  Customer Support  ·  Admin →

  7. Fake Security Alerts

    I can't believe I'm getting the totally fake scam "Alert!!! Warning!!! Your browser is out of date!!! Please update your browser by clicking here!" from a legitimate 2nd tier Internet company like Yahoo. How on Earth does that get through on your home page???

    It would be helpful if you actually addressed this and not just point me to a kb article assuming that these are somehow legitimate alerts.

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    0 comments  ·  Customer Support  ·  Admin →

  8. Help with logging in to account

    I have absolutely no help with logging into my old email account I made when I was younger. I do not remember my security questions or password. Or if I had a phone number associated but there is no way for me to contact anyone in yahoo to unlock my account. I would like to speak to an actual person or have another option to verify my identity. There should be a way I can take a picture of myself with my id or birth certificate SOMETHING lol.

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    0 comments  ·  Customer Support  ·  Admin →

  9. I’m frustrated. I just need to talk to a live person at yahoo about resetting my password.

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    0 comments  ·  Customer Support  ·  Admin →

  10. Why cant I delete comments ?

    Why Can't I delete comments

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    0 comments  ·  Customer Support  ·  Admin →

  11. Please help fix the server issue

    What is happening with the server? How long until a fix?

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    0 comments  ·  Customer Support  ·  Admin →

  12. Adrift in the void

    User forums are not a replacement for customer service. Has to be a better way.

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    0 comments  ·  Customer Support  ·  Admin →

  13. I have my Yahoo! account. (magedgoda2014) I know my password and ID but when I try to access it, it requires my phone number and i lost it :

    I have my Yahoo! account. (magedgoda2014) I know my password and ID but when I try to access it, it requires my phone number and i lost it :( How can I get access to my account? please help

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    0 comments  ·  Customer Support  ·  Admin →

  14. Can I please speak to a person about my Yahoo acc

    Can I please speak a live person about my Yahoo account.
    PLEASE.......!

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    0 comments  ·  Customer Support  ·  Admin →

  15. Why can't I contact ANYONE from Yahoo regarding my account?

    I have an old account that I've been trying to access. However, when I try to sign on or reset the password, the email cannot be found. I then try to re-register the same email. Guess what? It's in use already.

    I then try to look for help on the help pages. It just kept on redirecting me in a circle. I then searched around for some kind of IT or customer service email about the issue and found one (can't remember what it was). I received an acknowledgement email but haven't heard from anyone since. This was at least…

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    1 comment  ·  Customer Support  ·  Admin →

  16. How about something that actually HELPS your customers!

    How about telling me how I can report someone trying to get into my account. Or even how to unspam something that y’all keep sending to spam and I have not. Your customer service leaves a LOT to be desired.

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    0 comments  ·  Customer Support  ·  Admin →

  17. I received an email saying my account was being deactivated, I did not nor do I want my account deactivated, what gives?

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    0 comments  ·  Customer Support  ·  Admin →

  18. I'm having trouble logging back into my account.

    I've forgotten my password and no longer have the recovery phone or email. I can not lose this account. Need assistance.

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    0 comments  ·  Customer Support  ·  Admin →
    Responded  ·  Product Support responded

    Thanks for your post!

    Please review this help article: help.yahoo.com/kb/account/fix-problems-sign.. for more information.

    Thank you,
    Yahoo Support

  19. The idea that Yahoo want to charge me money to provide support for an email account for which I am already paying money is nuts. I, leaving

    The idea that I have to pay Yahoo to provide support for an email account that I already pay for every month is nuts. I am already looking for someplace else to take y business.

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    0 comments  ·  Customer Support  ·  Admin →
    Responded  ·  Product Support responded

    Thanks for your post!

    Please review this help article: https://help.yahoo.com/kb/SLN27069.html for more information.

    Remember: support from Yahoo is always free. If you call what you think is a Yahoo customer service phone number and are asked for credit card, banking, or account login info, end the call immediately. Handing over this information could compromise your account and your financial information.

    Thank you,
    Yahoo Support

  20. I would love to know how to get to my groups after I sign in. I am not looking for national news. Could you please send me s clue?

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    0 comments  ·  Customer Support  ·  Admin →
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