New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

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  1. I despise the new "contact list". Its very difficult to navigate. Why did you change it? I cannot find old contacts, nor see where to add ne

    Bring back the old style. I can't see how to add a new contact, edit an old one. Nothing is explained. There does not appear to be any tutorial nor a "help" desk to chat with someone. Lousy changes. Really awful.
    I'm 72 and enjoy learning new things, but here, nothing is offered in the way of teaching!

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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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  2. your constant changing has made my contact list disappear again

    your constant changing has made my contact list disappear again

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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Please try clearing the browser cache and cookies. if the issue persists try using a different browser.

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    1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Try clearing the browser cache and cookies. If the issue persists, please try using a different browser.

  4. There is a problem I can not add new contacts manually in yahoo mail. Is there a solution

    I am unable to add new contacts in yahoo mail manually, is there a fix for this problem. ......thanks

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    5 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Do u have other option to contact mail tech team?

    Someone have ideas contact the yahoo mail tech team because if I click us version of yahoo support u can seen chat on your ground but they only provide contact number for account pro only so do u have other options can contact mail tech team?

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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Contacts Icon doesn't work

    Thanks for your response on how to delete contacts. However, I wouldn't have needed to write for help if the contact button actually brought up my contacts. It doesn't. Never has. So, I need help with that, and then I can delete my contacts. Thank you.

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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Try deleting the browser cache and cookies. If the issue persists, try switching to a different browser.

  7. I need to know how to delete contacts in my list

    My list of contacts won't come up after clicking on list. Many friends have died. and I'd like to remove them from the list. How? Please send info on clearing out the list of contacts.

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    19 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Please follow the steps here to delete contacts:
    1. From Yahoo Mail, click the Contacts icon
    2. Click on the contact’s name.
    3. Click the More options icon then Delete contact.
    4. Click OK to confirm you want the contact deleted.

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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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  9. No way to edit or add to my address book

    Absolutely no apparent way to edit or add contacts--BIG OMISSION!!!

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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Where are all my contact addresses?

    Where are my contact addresses? They are all missing.

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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Please clear the browser cache and cookies. If the issue persists, please use a different browser.

  11. Einfache Anmeldung

    Ist es vielleicht möglich, daß ich EINMAL ohne dieses dämliche Roll up
    "Erste Anmeldung von diesem Gerät" und dem Einholen der Codenummer auf der anderen E-Mail in meinen Account kann ????
    Langsam reicht es mir!!!!!! Seit Wochen habe ich diese FREUDE !!!
    Spart euch den ganzen Firlefanz mit Neuigkeiten und den Dingen, die
    niemand wirklich braucht. Aber macht dafür Yahoo einfach füe jeden nutzbar ohne großen Aufwand. DAS WÄRE DOCH MAL EIN FORTSCHRITT

    Bernd Herbst

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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Deleating contact

    Title: Deleating contact

    Can not find button to remove a contact from mail list

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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Add a New Contact????

    In the meantime, you can access contacts by clicking on the icon on the upper right side (small icon made up of a rectangle with three small stacked squares). This will open Contacts in a new tab of your browser in the Classic Mail look. You can also access your contacts via https://contacts.yahoo.com.

    Thank you!
    Mail Support
    Neither of these suggestions works. there appears to be no way to add a new contact. Please go back to the old Yahoo Mail until this is fixed.

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    Responded  ·  Product Support responded

    When composing an email, on the right side of the To field click on the CC/BCC option.

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    Responded  ·  Product Support responded

    Please reach out to us on Twitter (@YahooCare) or on Facebook look for the Yahoo Customer Care page and send us a private message. We would like to look more into this.

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  19. Get those ******* contacts back as they were!!!!!!!!!!!

    Get those ******* contacts back as they were!!!!!!!!!!!

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  20. Contacts not working with Firefox

    l cannot access Contacts with Firefox. Works with Safari. Mac, Mojave, Firefox browser.

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    Responded  ·  Product Support responded

    Please clear the browser’s cache and cookies. If the issue persists, use a different browser.

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