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151 results found

  1. Outbox removed from Yahoo mailbox

    Why on earth did Yahoo remove the `Outbox' ?

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    Responded  ·  1 comment  ·  Folders  ·  Admin →
  2. Folders scrolls automatically and cannot be dropped correctly

    While dragging backup emails to the folders on left column, the folders scroll automatically and cannot be dropped correctly

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    Responded  ·  1 comment  ·  Folders  ·  Admin →
  3. Do not mark jsoftware.com mailing list as spam

    Also I have a filter to move these to a folder, but when making "not spam" the filter is not applied and message goes into inbox.

    mailing list is https://groups.google.com/a/jsoftware.com/g/forum?pli=1

    Do not group this idea with a "too much spam" thread.

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    0 comments  ·  Folders  ·  Admin →

    Hi there. If a sender is automatically being sent to the Spam folder, filters do not apply to it. Only emails going to Inbox by default can be filtered to a specific folder. If you need additional assistance, please contact us on Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team


  4. New Folders

    Absolutely hate the new folders! Put everything back to Inbox and I'll decide what's what. All my stuff is spread out all over the place! Geez!!

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    Responded  ·  1 comment  ·  Folders  ·  Admin →
  5. We're glad you're here

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    Responded  ·  1 comment  ·  Folders  ·  Admin →
  6. Please stop sending all my OfferUp inquries to the spam folder!

    Every time someone wants to buy something I've posted on OfferUp, I don't see their mail till days later as it's routed to my spam folder. I have taken these mails out multiple times and marked as not spam, yet I lose very single sale opportunity due to this. I guess Yahoo just hates offerup.

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    Responded  ·  1 comment  ·  Folders  ·  Admin →
  7. Spam Filter Doesn't Work

    Email Marked as Safe are still placed in spam .... Doesn't work at all please fix ASAP.

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    Responded  ·  1 comment  ·  Folders  ·  Admin →
  8. Ack! Put it all back in one inbox category! You've just added a lot more clicking to my life! Put it back!

    I don't want a bunch of extra tabs to sort through. I want all of my inbox email in one single view. These tabs suck!

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    Responded  ·  2 comments  ·  Folders  ·  Admin →
  9. folder unread mails

    Whats the meaning of the folder " unread mails " and is it safe to delete the content ;

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    Responded  ·  1 comment  ·  Folders  ·  Admin →
  10. STOP PUTTING EMAILS INTO SPAM

    So many important emails going into spam. Your filters are **** plenty of spam makes it into my main inbox and yet important emails often end up in spam. Please address this.

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    0 comments  ·  Folders  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X @YahooCare.

  11. gmail folders

    Why do I receive email in my gmail "all mail" folder and the same emails in other folders? Then when I delete them for "all mail", I have duplicates of the same emails??

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    Responded  ·  1 comment  ·  Folders  ·  Admin →
  12. Sort by sender

    While "Sort by sender" is still available for the Inbox, it is now missing from other folders (specifically Unread and Sent). Please can this be re-instated.

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    Responded  ·  1 comment  ·  Folders  ·  Admin →
  13. I thought since I'm now paying for yahoo email, I should be able to customize the page more. which I cant

    Give customer (ME) the ability to delete or hide specific tabs such as sports on my page. To stop recommending such info I don't want to see.
    ALSO AT&T has the ability in my email to sort according to name. ( alphabetically list all emails) so I can clean up and delete all at once such as from Macy's or Home depot.
    Its hard deleting emails one at a time when you have thousands. Add this feature will really help

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    Responded  ·  1 comment  ·  Folders  ·  Admin →
  14. Better system for emptying/deleting Trash

    Any of these improvements would be more practical and helpful:

    a) Never auto-delete Trash
    b) Personal setting option to auto-delete after X days
    c) Auto-delete but longer than 7 days! (I suggest 30-90 days)

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    Responded  ·  1 comment  ·  Folders  ·  Admin →
  15. spam

    I didn't used to get SO MUCH SPAM in my inbox. What has happened and why is so much spam getting through and not being routed to the spam folder? I've asked this question before. I also see where numerous other people have asked the same question. Why has this not been addressed?

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    Responded  ·  17 comments  ·  Folders  ·  Admin →
  16. Go back to the way it was, now i have to use basic mail. If you're going to improve, thats fine, you went backward

    This new update is bad. Now you can see you have new mail in the inbox. But you click on it, it does not show new mail, you have to go to unread mail to view new mail. Makes no sense at all. Why fix if it isn't broken. I have been on here for years, this new change makes you do extra steps to read new mail, bad idea to change

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    0 comments  ·  Folders  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.

  17. The curser does not remain in the search bar when moving mail to folders on the mobile app.

    If I make a mistake, I have to either start over, or just scroll. What's the point of having the search feature on my phone if the curser goes away immediately? It's annoying and useless at that point and the curser should remain on the screen the same way it does when i'm typing an email.

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    0 comments  ·  Folders  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.

  18. folder

    Dear Sir/Madam,
    Good morning.
    Is it possible to keep the deleted emails in the "Deleted" folder
    for a longer period of time ? Perhaps for a year? Or till the users
    decide to delete it permanently.
    Thank You

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    Responded  ·  2 comments  ·  Folders  ·  Admin →
  19. search display folder

    Again - Display the Folder Location in Search Results

    I just discovered that if you hover over the word "Yahoo" you get a little popup with the folder info. There is already enough space right there in the search results to display that info -- instead of "YAHOO". I'm pretty sure Yahoo Mail used to do this.normally

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    Responded  ·  2 comments  ·  Folders  ·  Admin →
  20. We're glad you're here

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    0 comments  ·  Folders  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on Twitter @YahooCare.

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