New Mail
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128 results found
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This morning, Wed 10/9.....emails won't go into folders
I've tried dragging. I've tried assigning. I refresh the page, and try again. My goodness. A NEW ISSUE that Yahoo hasn't had in 20 years is now present. What a mess. But, tell you what, keep on messing with the app and the new logo. That'll make your customers happy. Yep. No doubt.
Please clear the browser cache and cookies. If the issue persists try using a different browser.
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SPAM
Since Yahoo has the habit of flagging my legit mail as spam (50% of what get flagged as spam is not), I need to know when I have new items in my spam folder. The IOS app does not let me view the SPAM folder anymore. It is is new change. You need to let users view the SPAM folder on the app.
Please download the Yahoo Mail app or use a desktop computer browser to access your mail.
The best way to resolve this is to mark the emails as “Not Spam”, that way you can train the spam filter to better identify important emails in the future. Also if you use a mobile device or email client to access your mail over IMAP, please check the Spam filters in that application, to make sure it’s not marking important emails as spam.
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My yahoo.com email account is not functining properly. The checkboxes are not responding
My yahoo.com email account is not functining properly. The checkboxes are not responding
Please clear the browser cache and cookies. Make sure you have the most updated version of the browser and if the issue persists, please try using a different browser.
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Yahoo Mail for iPad OS 13.1.1
I just upgraded my iPad OS to 13.1.1, and I no longer have access to my folders. I only see the inbox, with no visible way to get to the folders. I've clicked on every available button with no luck.
Please try uninstalling and reinstalling the app.
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When I forward an email, the original automatically goes into the "Trash" folder. I want the original email to stay in my "Inbox" folder.
When forwarding an email, the original goes into "trash." The original email should stay in the "Inbox."
Please try using a different browser. If the issue persists, make sure you do not have a certain setting on a third party email app.
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Every time I click on an item in my inbox, you move away from it
I think you need to have your folks actually try using your e-mail. Am tired of trying to select items, then I cannot even see what I selected, since obviously know better as to what I am thinking. I am seriously looking for a new email service, since yours basically ****
Please try some basic troubleshooting by following the steps in this help article: https://help.yahoo.com/kb/SLN2891.html
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Why can't I move my subfolders to another folder in my Yahoo mail?
Why can't I move my subfolders to another folder in my Yahoo mail? Is this option no longer available because of Yahoo helping Hillary when she tried to delete all of her emails?
Thank you for your feedback. You can move the emails inside subfolders in to another folder but you cannot move the entire subfolder to another folder. Check this article: https://help.yahoo.com/kb/sln28065.html
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where are current emails when searching for a specific person's email
You as of today show only june and earlier, nothing since.
When searching please make sure you have the Option “Date: newest on top” selected under the Sort menu. If the issue still persists try clearing the browser cache and cookies or try using a different browser.
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"Unread" Folder
I pay for yahoo email. In the new Yahoo the folder "Unread" is a problem. Every time I open mail in it, that email disappears from 'EVERYWHERE". Please HELP!!!!!!!! I have searched the internet for a long and cannot find the problem mentioned anywhere. Please fix this issue or I will completely stop all my yahoo email and go to gmail.
If you need to find an email fast, searching your mailbox is the way to go. Enter simple search terms in the search bar or locate hard to find items using Advanced Search.: https://help.yahoo.com/kb/new-mail-for-desktop/sln28067.html
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How to add a folder between Inbox and Trash for easy of finding
I want to add a folder after INBOX so I see it faster. How does one do this?
Thanks for contacting us.
At the moment, this feature is not available. You cannot create a folder between Inbox and Trash. All the folders that you create, are situated at the button of the email. We will pass along this feedback to the appropriate team for review.
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folder name hidden
Two Problem with new version which i am facing.
- I can't see full folder name.
- Option to create filter by selecting the mail is not there in new version.
Yahoo need to fix these two issues.
Thank your for your feedback about the folders in the New Yahoo mail. We will pass along your feedback to the appropriate team.
To create filters in Yahoo Mail, go to Settings-More settings-Filters.
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please return my old correspondence
Recently I went into my mail and found out that all my old letters were deleted, the mail was completely empty, like new, I would like to know the reason
If an account is unused or dormant for 12 months, it is deactivated and its emails are deleted, more info here: help.yahoo.com/kb/SLN2018.html
If this does not apply to you, You can try doing a search or doing an email restore if the email was deleted in the past 7 days.
help.yahoo.com/kb/SLN2552.html
In case you are using a mail client such as Outlook or the Native mobile app, emails may be deleted by that third party client. We do recommend accessing your mail via yahoo.com or the Yahoo Mail app to avoid this issue.
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In the new yahoo mail, I can't see the Trash folder. News emails land in this folder
In the new yahoo mail, I can't see the Trash folder. News emails land in this folder
On the left side of the email screen under the sent folder click on More and you will see the Trash folder. Also, please check the filters to make sure there isn’t something sending the emails there: https://help.yahoo.com/kb/SLN28071.html
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keeps deleting emails that I haven't read
When going through my emails I always mark as read before deleting them. Have noticed more and more emails being sent to trash that I haven't read, but have seen in my inbox. No idea how they are getting there. Really frustrating as I have to go through my inbox and trash folders just to make sure I've not missed anything. Will have to move to Outlook. They don't seem to change format ever 2 minutes and I don't have this issue there
Please check the filters on the account to make sure there isn’t one set up that might make your emails go to the trash folder: https://help.yahoo.com/kb/SLN15994.html
In case you do not have any incoming mail filters set-up on your Yahoo account, please check the incoming mail filters, and junk mail filter, in the mail applications that you are using (e.g. Outlook, Mac Mail, Windows Mail, Thunderbird, mobile email application).
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search emails
How do I search for emails within a specific folder? I could do it within the old Yahoo! inbox.
If you need to find an email fast, searching your mailbox is the way to go. Enter simple search terms in the search bar or locate hard to find items using Advanced Search.: https://help.yahoo.com/kb/new-mail-for-desktop/sln28067.html
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Hi, I have not logged in in a long time but all my emails have been erased. Can you please help me?
Hi, I have not logged in in a long time but all my emails have been erased. Can you please help me?
Since too much time has passed since your last login, your mailbox may be deleted. Any saved data — email, photos, attachments – will also be deleted. For more info, please visit our help article: https://help.yahoo.com/kb/account/sln2018.html
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Old mail
I have just logged into my Yahoo account for the first time in a long time. All my old emails are gone. I want them back!
If you did not sign into your account within 12 months the account is deactivated. Unfortunately, you will not be able to reactivate it or re-create the same email address. You can always sign up for a new Yahoo account.
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Record the steps of moving an emails to a specific folder and convert that into Filter rule
Record the steps of moving an emails to a specific folder and convert that into Filter rule
You can move emails from your inbox into a folder or move them from one folder to another. Here’s an article how: https://help.yahoo.com/kb/sln28065.html
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Not able to sync all yahoo mail folders to outlook.
Give sync procedure in HELP
Please remove and then re-add your account in the Outlook app. Make sure your settings match these: https://help.yahoo.com/kb/SLN4075.html If they match, please set up and use an app password. Here’s how: https://help.yahoo.com/kb/account/sln15241.html Also, enable the “Allow apps that use less secure sign in” account setting. Steps here: https://help.yahoo.com/kb/account/sln27791.html
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new folder
I can't see how to create a new folder. This seems very basic, and should not be this difficult.
You can create a new folder from the Folders list using the “New Folder” option at the top of the list. Once it’s created, you should be able to move emails there with eh “Move” button.
Thank you!
Mail Support
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