deleting mail from spam folder
I got two messages that went to my Spam folder, but they are directly related to my business, and should NEVER end up in Spam. Yet when I click the "Not Spam" button, I get a message that says they can't be moved to my Inbox. I have made multiple attempts with the same message, yet keep getting the same message back.
Recently you may have noticed an increase in email going to the Spam folder for senders using Office 365 and other Microsoft products. We are in the process of addressing this issue and expect it to improve over the next several days. Please keep marking the mail in the Spam folder as “not spam” or “ham” and that will help to correct the issue. Thanks for your patience.
Dinamyx Marketing Service Inc. commented
Why is it a two-step process to delete mail from Spam, yet I can delete mail from my Inbox with one click?