Skip to content

New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

Thank you! 💜
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

160 results found

  1. Do not mark jsoftware.com mailing list as spam

    Also I have a filter to move these to a folder, but when making "not spam" the filter is not applied and message goes into inbox.

    mailing list is https://groups.google.com/a/jsoftware.com/g/forum?pli=1

    Do not group this idea with a "too much spam" thread.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Folders  ·  Admin →
    Responded  ·  Product Support responded

    Hi there. If a sender is automatically being sent to the Spam folder, filters do not apply to it. Only emails going to Inbox by default can be filtered to a specific folder. If you need additional assistance, please contact us on Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team


  2. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Responded  ·  1 comment  ·  Folders  ·  Admin →
  3. Please stop sending all my OfferUp inquries to the spam folder!

    Every time someone wants to buy something I've posted on OfferUp, I don't see their mail till days later as it's routed to my spam folder. I have taken these mails out multiple times and marked as not spam, yet I lose very single sale opportunity due to this. I guess Yahoo just hates offerup.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Responded  ·  1 comment  ·  Folders  ·  Admin →
  4. Spam Filter Doesn't Work

    Email Marked as Safe are still placed in spam .... Doesn't work at all please fix ASAP.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Responded  ·  1 comment  ·  Folders  ·  Admin →
  5. folder unread mails

    Whats the meaning of the folder " unread mails " and is it safe to delete the content ;

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Responded  ·  1 comment  ·  Folders  ·  Admin →
  6. STOP PUTTING EMAILS INTO SPAM

    So many important emails going into spam. Your filters are **** plenty of spam makes it into my main inbox and yet important emails often end up in spam. Please address this.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Folders  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X @YahooCare.

  7. gmail folders

    Why do I receive email in my gmail "all mail" folder and the same emails in other folders? Then when I delete them for "all mail", I have duplicates of the same emails??

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Responded  ·  1 comment  ·  Folders  ·  Admin →
  8. Sort by sender

    While "Sort by sender" is still available for the Inbox, it is now missing from other folders (specifically Unread and Sent). Please can this be re-instated.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Responded  ·  1 comment  ·  Folders  ·  Admin →
  9. I thought since I'm now paying for yahoo email, I should be able to customize the page more. which I cant

    Give customer (ME) the ability to delete or hide specific tabs such as sports on my page. To stop recommending such info I don't want to see.
    ALSO AT&T has the ability in my email to sort according to name. ( alphabetically list all emails) so I can clean up and delete all at once such as from Macy's or Home depot.
    Its hard deleting emails one at a time when you have thousands. Add this feature will really help

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Responded  ·  1 comment  ·  Folders  ·  Admin →
  10. Better system for emptying/deleting Trash

    Any of these improvements would be more practical and helpful:

    a) Never auto-delete Trash
    b) Personal setting option to auto-delete after X days
    c) Auto-delete but longer than 7 days! (I suggest 30-90 days)

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Responded  ·  1 comment  ·  Folders  ·  Admin →
  11. Go back to the way it was, now i have to use basic mail. If you're going to improve, thats fine, you went backward

    This new update is bad. Now you can see you have new mail in the inbox. But you click on it, it does not show new mail, you have to go to unread mail to view new mail. Makes no sense at all. Why fix if it isn't broken. I have been on here for years, this new change makes you do extra steps to read new mail, bad idea to change

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Folders  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.

  12. The curser does not remain in the search bar when moving mail to folders on the mobile app.

    If I make a mistake, I have to either start over, or just scroll. What's the point of having the search feature on my phone if the curser goes away immediately? It's annoying and useless at that point and the curser should remain on the screen the same way it does when i'm typing an email.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Folders  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.

  13. search display folder

    Again - Display the Folder Location in Search Results

    I just discovered that if you hover over the word "Yahoo" you get a little popup with the folder info. There is already enough space right there in the search results to display that info -- instead of "YAHOO". I'm pretty sure Yahoo Mail used to do this.normally

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Responded  ·  2 comments  ·  Folders  ·  Admin →
  14. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Folders  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on Twitter @YahooCare.

  15. Spam counter on main page not working

    On the main page, the count of spam emails is not showing like the other folders do. Like if a have 2 emails in the spam folder, nothing shows up but a '2' should show up there. Seems like this used to work just fine. So often I have missed important emails that got sent to spam because the count does not show up on the main page.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Responded  ·  1 comment  ·  Folders  ·  Admin →
  16. I am viewing the file I sent

    Hello,
    when will this problem be solved so that you don't have to send files from e-mail to your computer in order to review the sent files, it is very inconvenient and it does not save much time.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Responded  ·  1 comment  ·  Folders  ·  Admin →
  17. unspam mails

    I unintentionally marked an email as spam and I already emptied the spam folder, so I have no idea how to mark the email as Not Spam. Could you guide me to resolve the issue as I can no longer to receive the email anymore.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Folders  ·  Admin →
    Responded  ·  Product Support responded

    Hi there. If you're unable to receive this email, please contact the sender to re-subscribe you to their emailing list. 

  18. fix the archive system its flawed

    you need to figure out why my archived messages keep disappearing also a way for us common folks who can't afford your premium service or choose not to use it to get help when we need it

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Responded  ·  1 comment  ·  Folders  ·  Admin →
  19. why can't I rename a folder in my con

    Why is it that no one from the Yahoo Support team can answer these questions straight up? There should be zero difficulty in renaming Folders or its Sub-Folders. No restrictions should be affecting this. So why is it so hard to rename Folders that are currently in my email list? I would like to have organization within it and to be able to find what I am looking for.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Responded  ·  1 comment  ·  Folders  ·  Admin →
  20. Unable to bulk move messages

    I am not sure how ALL my messages from past 10 years or more have moved to Trash folder. But I want to move all of them back to my inbox folder and there is no way to all at once.
    I am doing by scrolling down upto few thousands and have been doing multiple times to move in piece meal

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Responded  ·  1 comment  ·  Folders  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base