New Mail
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128 results found
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I need to be able to save some of my emails to folders while cleaning out my mailboxes but they don't transfer.
Allow me to move my correspondence to the folders I have created so that my inbox isn't full. When I move them they aren't transferring and my inbox is full. If I delete them from the inbox, they are completely gone, not filed in the folder.
Have you tried general browser troubleshooting or a different browser? If not, please try these steps to fix this issue: https://help.yahoo.com/kb/sln2891.html
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I would like to be able to delete multiple messages in the trash instead of doing each one separately
Delete multiple messages in the trash
To delete all emails in the Trash, select the box from the top and then click Delete.
To delete multiple consecutive emails:
1. In your Mailbox window, press and hold the Shift key on your keyboard, and then click the first email that you wish to delete.
2. Now, hold the Shift key down, and click the last email in the list. This will select all the emails between the first email and the last email that you have selected.
3. Click Delete.
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I do not want your save my purchases
Get rid of purchases folder , I did not approve saving my purchases in this folder or any, its a intruding my privacy I did not give you permission to save
Here’s how to manage your folders in Yahoo Mail: https://help.yahoo.com/kb/SLN22020.html
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spam folder being emptied too soon
Spam folder is being emptied before getting a chance to check it for needed messages. How do I stop this?
Hi there,
Unfortunately, you cannot change the deletion frequency settings for the spam folder. Please see the following help article on spam and trash deletion frequency.
https://en-global.help.yahoo.com/kb/new-mail-for-desktop/sln3518.html
Thanks!
Mail Admin -
Stop moving my mail into Views
Stop moving my email and/or attachments into the View folders. I don't want them. Every time I "Hide" them, they come back. I couldn't find my receipts from Amazon until I looked in Purchases and there were my missing receipts. They should have stayed in my Inbox until I moved them myself to where I wanted them. Or a filter I created moved them. I should have the option of whether I want to use "Views" or not.
The Views in Yahoo Mail aren’t folders. They’re actually saved searches that pull up different emails based on their content. Thus, the only way to move emails out of them, is to delete the email itself.
Thank you!
Mail Support -
Quit removing MY mail from my trash bin. It's MY MAIL, LEAVE IT ALONE. Empty the freaking spam folder instead
Empty SPAM folder, NOT MY TRASH!! It's MY mail and will delete when I want!!!! Have over 700 in spam and you delete a 20 from my trash. Is there anyone there with half a brain!!!
Hi there,
Please see the following help article to resolve the issue of email getting incorrectly moved to trash.
https://help.yahoo.com/kb/new-mail-for-desktop/sln6265.html
Many thanks,
Mail Support -
Emails not moving to specific folder, even if manually moved, again it appearing in Inbox.
There should be specific rules to apply for frequent receiving emails to transfer to designated folders.
Hi there!
A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.
Regards,
Mail Support -
Hi there!
A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.
Regards,
Mail Support
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