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New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

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106 results found

  1. Delete option on email doesn' t work.

    Delete option doesn't work. And you cannot click in the box to delete all emails.

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    0 comments  ·  Navigation  ·  Admin →
    Responded  ·  Product Support responded

    Please clear the browser cache and cookies. If the issue persists, try using a different browser.

  2. Constant Authentication Process

    For the past few days, I've had to change my password several times. This is utterly annoying as I need to remember them and can't keep track, not to mention the fact that having to constantly go through the authentication processes is a terrible nuisance.

    I urge you to look into this problem ASAP as I won't keep using your services if this isn't solved quickly.

    Thank you.

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    0 comments  ·  Navigation  ·  Admin →
  3. Eliminate the tabs

    I noticed tabs now when opening emails. I don't like it. As I read all the complaints on many subjects I can see that Yahoo isn't listening to the yahoo population. As a retired computer engineer I find it appalling that changes are being made without user input.

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    1 comment  ·  Navigation  ·  Admin →
    Responded  ·  Product Support responded

    Click on settings then scroll a bit down and toggle the option next to “Message tabs” Off

  4. I am able to view mails in my inbox but when click to read, the mail does not open. It keeps buffeting. What is the roblem

    I am able to view mails in my inbox but when click to read, the mail does not open. It keeps buffeting. What is the problem

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    0 comments  ·  Navigation  ·  Admin →
  5. Nothing works!

    You took away the "views" that had some of my photos in it. We used to be able to attach photos from recent emails~~that is gone. We don't have any stationery. Please put everything back the way it was. This is getting to be too much to bear with~~you do something different every day and no one knows how to operate this stuff.

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    0 comments  ·  Navigation  ·  Admin →
  6. mail auto refreshes when I'm searching for an email below. Suddenly, it will refresh and brings me again to top of the email

    New Yahoo email keeps refreshing itself. Not sure why. If I am searching for emails and have gone down couple of pages, suddenly it refreshes the emails and brings me to top of the emails.
    How do I stop it?

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    0 comments  ·  Navigation  ·  Admin →
  7. Once you do a search, the tabs don't close

    Once you do a search, the tabs don't close and doesn't allow you to close it

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    0 comments  ·  Navigation  ·  Admin →
    Responded  ·  Product Support responded

    Please clear the browser cache and cookies. If you still find the issue happening try using a different browser like Google Chrome or Mozilla Firefox.

  8. scroll bar

    The scroll-bar on the side is not functioning. You can't go up and down to search email, even with the arrow keys. Folders column also...scroll bar dysfunctional. When you are check-ticking on your emails, and scroll down to next page, the ticks disappear.

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    1 comment  ·  Navigation  ·  Admin →
  9. I noticed that I do not have anymore links to news finance and sports at the top of the screen, it would be great to have it back

    I noticed that I do not have anymore links to news finance and sports at the top of the screen, it would be great to have it back

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    0 comments  ·  Navigation  ·  Admin →
    Responded  ·  Product Support responded

    On the top right corner of the email page, between your profile picture and the Home button click the dots and you will see the links to the Finance, Sport, and news in the drop-down menu.

  10. stupid yahoo!!! I could login to my small business emails from yahoo pro. Not any more. Where is you ******* page to login to small bussines

    stupid yahoo!!! I could log in to my small business emails from yahoo pro. Not any more. Where is your ******* page to login to small business???

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    0 comments  ·  Navigation  ·  Admin →
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    0 comments  ·  Navigation  ·  Admin →
    Responded  ·  Product Support responded

    In order to sign in to your account please go to mail.yahoo.com and type in your username and password.

  12. I go to delete an e-mail and it brings up the letter. Icons too close together!

    I go to delete an e-mail and it brings up the letter. Icons too close together!

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    1 comment  ·  Navigation  ·  Admin →
    Responded  ·  Product Support responded

    You can click the check box next to the email and use the Delete function on the top of the mailbox list.

  13. old format, please!!!!!

    In the email list, there is too much space!!! I can only see have the amount of email as before. On my large screen desktop, it's just an annoyance, but on my 13" laptop and the wide-screen monitor at work, you can only get 5 or 6 emails displayed with the current email displayed on the bottom. Please have more than one version, and have a version with less whitespace between the emails in the list!!

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    1 comment  ·  Navigation  ·  Admin →
  14. I have tried to reinstate a blocked contact but this option no longer appears under settings menu. very dissappointing.

    Please reinstate blocked email addresses confirm/ non confirm within the settings menu.

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    0 comments  ·  Navigation  ·  Admin →
    Responded  ·  Product Support responded

    in order to unblock a user, click on Settings > More Settings > Security and privacy and next to the blocked email address tap the Trash icon.

  15. I have three email accounts for various businesses. Now I have to sign into each one rather than have them display and select. It was so ea

    I have various personal and business emails in Yahoo. It used to be a piece of cake to switch between them. Now it is next to impossible. I have to verify and sign in to each individual email account and it is too time consuming. Ridiculous. Fix it please or return to the devil we already know.

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    5 comments  ·  Navigation  ·  Admin →
    Responded  ·  Product Support responded

    To add another mailbox to Yahoo please follow the steps:

    1. Click the Settings icon on the right side of the email page
    2. Select More settings
    3. Click Mailboxes on the left side.
    4. Click Add Mailbox.
    5. Enter the email address | click Next.
    In the pop-up window that appears, enter the password for the account you’re adding.
    Follow the steps in the pop-up window.
    6. Click Done.
    7. Click Save.

  16. Don't remove tabbed emails from top of list

    The older Yahoo Mail format allowed multiple opened emails to be tabbed on the top of the list. This WAS VERY USEFUL as a reminder of emails that I needed to pay attention too - later. Now they just disappear into thin air.

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    0 comments  ·  Navigation  ·  Admin →
    Responded  ·  Product Support responded

    To allow tabs in Yahoo Mail, go to Settings, scroll down and toggle on the ‘’Message tabs’’ option.

  17. how can i see all the locations where my mail id is open ?

    how can i see all the locations where my mail id is open ? can see that in gmail.

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    12 comments  ·  Navigation  ·  Admin →
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    22 comments  ·  Navigation  ·  Admin →
  19. I can no longer log into my email on my own computer without a code?

    I am incredibly angry that I can no longer type in MY email and MY password without a bunch of steps to actually log in. I have to check my email several times a day on a laptop and a desktop. How is this better? What is going on? After 20 years do I really have to get a new account.

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    0 comments  ·  Navigation  ·  Admin →
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    0 comments  ·  Navigation  ·  Admin →
    Responded  ·  Product Support responded

    In the New version of Yahoo Mail, you can sort by Sender from the dropdown Sort menu above the message list.

    Thank you!
    Mail Support

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