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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

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499 results found

  1. HKEC

    Why is HKEC on my account? I have never signed up for it nor did I change my settings to APAC. I have changed my password a number of times but for some reason, I cannot remove HKEC from my account and I can not change the region setting back to North America. Additionally, I believe Yahoo has a security issue. Even after changing my password I still get login alerts from other regions. Thankfully I have 2 step varification enabled.

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    0 comments  ·  Settings  ·  Admin →
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    0 comments  ·  Settings  ·  Admin →
  3. How are you doing? wont edit out of signature

    A question appears in my signature which I did not put there and I cant get rid of the question. What can I do about this?

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    0 comments  ·  Settings  ·  Admin →
  4. Yahoo has become less user-friendly - what's going on?

    Please return to the old format - I didn't ask for my account to be changed. I can't find my Contacts or how to add a New Contact

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    0 comments  ·  Settings  ·  Admin →
    Responded  ·  Product Support responded

    To open your Contacts list, please click on the Contacts icon form the right side of the Yahoo Mail page.

  5. Need to be able to delete connected email addresses from "mailbox list"

    Why can I add emails to my "mailbox list" but not delete them from this list? This went wonky and now emails to each account are being sent to all connected accounts and the recovery account!! What a time consuming mess.

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    0 comments  ·  Settings  ·  Admin →
    Responded  ·  Product Support responded

    You can remove a mailbox , by going to a laptop/desktop computer, click Settings-More Settings-Mailboxes, click the account whose mailbox you want deleted from the current list, then on the right menu that opens, scroll down and click ‘’Remove mailbox’’.

  6. I've turned off notifications in my settings but they keep coming... stop it!

    When a user turns off pop up notifications, actually make them stop popping up!

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    0 comments  ·  Settings  ·  Admin →
    Responded  ·  Product Support responded

    Click on the security lock next to the HTTPS line in your browser’s address box, and select ‘Block’ next to the Notifications.

  7. Yahoo finance premium subscription

    long time ago, i opened the junk yahoo email account but by mistake i setup a country other than usa though i lived in usa. due to this, i was not able to register for yahoo finance premium. i sent multiple emails to yahoo finance help and none of them helped yet to changed the account country settings. no one gives clues how to change this. it used to be yahoo id card and change account settings in the past, but not any more. i cannot change account regional settings. i really hate verizon not helping the yahoo customers and…

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    0 comments  ·  Settings  ·  Admin →
    Responded  ·  Product Support responded

    Whether you need to edit the name on your account, or update your account recovery information, we’ve got you covered. Here’s an article that may help you: https://help.yahoo.com/kb/account/update-yahoo-account-info-settings-sln27853.html?impressions=true. After that, if your settings were updated, learn more about the Yahoo Finance Premium subscription: https://help.yahoo.com/kb/finance-for-web/started-yahoo-finance-premium-sln29117.html?impressions=true

  8. You can put the "block" function back in the "more" options. Sorting through all the spam to find personal emails is a pain in the *****

    Easy, . . reinstate the blocking function. How hard can it be? You ask how you can improve New Mail, . . . you have your answer !

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    51 comments  ·  Settings  ·  Admin →
  9. I guess I will not go back on the new email page? I do not know how to use it???

    You do not try to please people on yahoo email page???

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    0 comments  ·  Settings  ·  Admin →
  10. How to opt for the conventional layout for the email messages ?

    How to opt for the conventional layout for the email messages ?

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    0 comments  ·  Settings  ·  Admin →
    Responded  ·  Product Support responded

    If you’d like to edit your layout, go to Settings. For additional settings, go to Settings-More Settings.

  11. Settings wheel is gutted out - no access to block or unblock adresses

    Setting used to allow us to access a settings area to block email addresses. It is no longer there . Seriously, WHAT happened to the Settings wheel >

    This is what a Yahoo Help online tells me, yet it is not there where I mouse over it. What is up ????

    "Mouse over the Settings menu icon | select Settings. Click Blocked Addresses"---not there. Just color background choice, and few other tidbits. Just like a kindergarten version of former Yahoo.
    I am looking around for a new provider.

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    1 comment  ·  Settings  ·  Admin →
    Responded  ·  Product Support responded

    Once you log into mail.yahoo.com from a desktop browser on the right side of the email page you have the small house icon, also known as the Home icon. Under that icon is a gear icon with the word Settings written next to it. Click on it and select More Settings > Security and privacy > next to blocked addresses click the Add option.

  12. Forgotten to change phone number but won't let me change it.

    I would like to change my phone number but it won't let me. It won't allow to change it, because I don't have the old number anymore and had forgotten to change it before I lost the old number.

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    4 comments  ·  Settings  ·  Admin →
  13. Mail pro billing

    I want to update my billing info but the link you sent me in the email doesn't work. Help me

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    1 comment  ·  Settings  ·  Admin →
  14. Preview in List message layout

    Have preview available in List Message Layout. Currently cannot see any preview in this mode.

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    0 comments  ·  Settings  ·  Admin →
  15. the bright white is blinding me. I am not going to be able to use this ****!!!

    make the **** bright white that is blinding me go away!

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    0 comments  ·  Settings  ·  Admin →
    Responded  ·  Product Support responded

    Hi there,

    This help page explains how to change the theme on your page:

    help.yahoo.com/kb/SLN28146.html

    Thank you!
    Mail Support

  16. HOW TO instructions

    I desperately need to change the signature on my outgoing emails, as the information is out of date. However, the instructions I have found to do so don't make any sense. They tell me to click on things which aren't there. For example, "go to settings and click on accounts"... But Accounts is nowhere to be seen.

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    0 comments  ·  Settings  ·  Admin →
    Responded  ·  Product Support responded

    To change the signature on webmail go to Settings > More settings > Writing email > Signature

  17. Search. I search for a specific word and I get all sorts of random email that doesn't even have the word in it. It's basically USELESS.

    Search. I search for a specific word and I get all sorts of random email that doesn't even have the word in it. It's basically USELESS

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    0 comments  ·  Settings  ·  Admin →
  18. Creating mailbox with different domain name extension. Using email alias not working.

    You can create an email alias, by going to mail.yahoo.com-Settings-More Settings-Mailboxes-Email alias.

    This solution was not working. Gave me error of "sorry ******.com is unavailable"

    Even though, I can login by using *****@yahoo.com, but no mailbox for "com" only "ca" mailbox.

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    1 comment  ·  Settings  ·  Admin →
  19. change my email password

    i want to be able to change my email password

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    1 comment  ·  Settings  ·  Admin →
  20. Creating mailbox with different domain name extension.

    I have email address with ".ca" extension and wish to have additional mailbox, same name email address with ".com" extension.

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    0 comments  ·  Settings  ·  Admin →
    Responded  ·  Product Support responded

    You can create an email alias, by going to mail.yahoo.com-Settings-More Settings-Mailboxes-Email alias.

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