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801 results found

  1. Where did the option to see the headers go? I USED that!

    1. Where did the option to see the headers go? I USED the "headers" option to see where people were so I wouldn't get scammed. It worked, every time, and I turned several people in to the authorities. I do NOT like what Verizon has done with Yahoo!

    2. Where did my disposable email addresses go? I do not see them, and your "help" response was not helpful in the least!!

    3. By the way, your response to taking away online Yahoo Games, which was to keep up with the times and help people socialize MORE is exactly backward. It took away MILLIONS…

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    0 comments  ·  Other  ·  Admin →
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  2. Make it secure. And more visually attractive.

    I'm not impressed with the forced new look on email. And the web address line continually says Not Secure. Really, Yahoo? Of all the things I do online, I EXPECT my email to be private AND secure. So far, when I close out of the new email page, I need to shut Yahoo down and restart it to see the front Yahoo news page. Rather underwhelmed with the "improvements" so far. Making Google mail seem more attractive. I feel like it has gone from steak dinner to cotton candy.

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    Responded  ·  Product Support responded

    Please try clearing the browser cache and cookies and if the issue persists try using a different browser.

  3. jitter

    When navigating an email, i.e. scrolling to position a link in order to click on it, the view jumps back up to the top of the email. Totally annoying! There is no "Switch to Basic" in Settings>More Settings.

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  4. I lost all of my mails

    I don't know what happened, but today I noticed that all of my mails have disappeared.
    (I noticed a pop-up which mentioned something about "... 12 months...", but -for once- I didn't entirely read the message and just closed it)

    Somebody has an idea what could have happened?

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    Responded  ·  Product Support responded

    If you did not sign into your account within 12 months the account is deactivated and the mailbox purged. Unfortunately, the missing emails cannot be recovered.

  5. Hey Yahoo, have your people read the feedback pages

    Why doesn't anyone from yahoo read the feedback pages.
    I agreed with EVERYTHING that was on the first 3 pages that I read while looking for a post that had my opinions of how yahoo is ruining yahoo email.

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    Responded  ·  Product Support responded

    Please be assured each suggestion you send to us is carefully read and evaluated by a member of our staff. We take your concerns very seriously and answer your questions and comments with the most up-to-date information available to us.

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  7. MAIL FROM YAHOOO

    I got the following mail from

    CustomerCare <*********@reagan.com>

    Dear user,
    We are closing all old Version of Your E-mail as from today TUESDAY MAY (5/14/2019). Tap below and sign-in to get a more organized mailbox to avoid being De-activated.

    UPGRADE NOW TO THE NEWEST VERSION

    Thank You.

    YAHOO! - Mail support

    Is it a genuine mail??? Please confirm

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    57 comments  ·  Other  ·  Admin →
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  8. CHANGE MY PASSWORD!!!! None of the help works. There is no option to change password in my email settings!

    CHANGE MY PASSWORD!!!! None of the help works. There is no option to change password in my email settings! What kind of a **** email is this?!

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  9. Stop message blocking with error 554

    Yahoo email systems is still blocking emails sent from my gmail account with error 554. Error message is

    "554 Message not allowed - [PH01] Email not accepted for policy reasons."

    This includes sending email to yahoo.com, att.com, and provide.net. This has been happening for months, and it isn't just me, but has happened to many of my friends who use gmail.

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  10. Please Please Please stop making me change my password every 2 days

    Please Please Please stop making me change my password every 2 days

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  11. Why do my incoming emails go directly to trash!

    Why is it impossible for me to have my incoming emails (many from senders who have sent me emails for many years) go directly to trash! I have spent many hours and tried many solutions--none worked. My emails still go to trash!

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  12. Security - is there a way to inquire/validate, about insecure mail that asks you to upgrade

    I get mail that tells me to upgrade, it comes with Yahoo Logos, looks legit. But in these security alert days. Is there a way to validate from Yahoo, if these are coming from Yahoo?

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  13. Two-step verification needs to be an option, not Mandatory.

    Please let us CHOOSE if we want two step verification. Once we do a two step verification, that should be all we need to do while on that computer, EVER. Why make us do it EVERY TIME we want to check email?

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  14. disposable emails

    My email ends in .co.uk. I used to be able to make my disposable emails end in .co.uk, now when I create them, they only have .com. I need .co.uk. Please help.

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  15. This email account has been paid for since 2015 and was supposed to be AD FREE, but we were receiving ads constantly. I need this escalated.

    Yahoo has been receiving payments for this account to be ad free but has not delivered ad free emial until TODAY. I wish to speak with someone with authority to discuss the financial implications. Thanks.

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  16. Got SPAM report it here : ERROR

    You need to keep YOUR errors from the SPAM reporting Page.
    https://io.help.yahoo.com/contact/index?page=contactform&locale=en_US&token=Zh%2FBBVqXzLHlIbokbUqVWTUbuuQeXGkGnZzhKR2JQ4O6mMQdy9JSWbqmc1Y5kXhCeXLwJo7sVvKkSSHavKjUSjaWsymJGIR64uamyZYQRLfGKZoOBI%2BYlCybw2Vep1AaMAQ1UUxViSe862EeduWWf%2FTJJ0%2FM7zJP&selectedChannel=email-icon

    When I tried to report a Yahoo account that sent SPAM and used a Google reply address. my response was:
    Sorry, there was an error on our end. Please try again later.

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  17. desktop yahoo mail notification not appearing

    desktop notification yahoo mail is on, but does not appear on desktop

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  19. why have I been sent an email saying I have to update my email address by 30th June or I shall be no longer be able to log in to my account?

    why have I been sent an email saying I have to update my email address by 30th June or I shall be no longer be able to log in to my account? Is this spam or do I have to do it?

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  20. I know my old email address, but the recovery email is no longer active. How can I get access to my old email address please?

    I know my old Yahoo email address. Id like to start using that again. The recovery email it is asking for is no longer active, it is a Hotmail account that I cancelled years ago. How can I get access to this Yahoo email again please?

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    Responded  ·  Product Support responded

    All of the available help options will be on our help pages through the “Contact Us” link on the left: http://help.yahoo.com

    Keep in mind that Yahoo deactivates accounts that haven’t been signed into at least once in the last 12 months. Once the account has been deactivated it’s unlikely you can recover it. You can always sign up for a new Yahoo account, but your old Yahoo ID may not be available for you to use.

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