New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

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  1. Unable to send a HELP request to Yahoo

    I had my emails deleted but am unable to send a HELP request to the Yahoo tech support team to remedy the problem. While filling the request form, it will not accept my email as a valid email - hence, the request to YAHOO cannot be processed. The ROGERS support team acknowledges the problem and that others have also had this same problem, but they are unable to assist & that someone from YAHOO needs to address the problem. This then cycles back to the MAIN issue, I am unable to send the request to anyone at YAHOO. So ,,,how…

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  2. Transgender

    I am a transgender man and I created this account under my previous name years ago. I changed my name on my account but yahoo still adresses my under my old name. This needs to be fixed.

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  3. Screen flashing on logged-in yahoo email page

    There is a lot of screen flashing when any operation is performed on the logged-in yahoo email page.

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  5. Need improved mail app for android.

    App dosen't sync well, often have to login to desktop.

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  6. Mis-joining of email discussions

    Hello, In my Inbox and the concept of emails combining to simplify email discussions, some of my emails are not combining properly. I have emailed an individual and they have responded. Then my email discussions with another individual are combining with this email compiled listing. Why is this and how can it be fixed? I do not want to get mixed up and email the wrong person. Very confidential discussions.

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  7. Better protection and delivery of the mails. I am losing some of my emails.

    I am losing some of my emails, they show up in the notifications of my phone, but then when i check them up they aren't there, or in any folder, not even spam. I have lost some important mails so I believe it;s a serious issue.

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  8. dd Requested mail action aborted - mta4486.mail.ne1.yahoo.com

    Why I don't receive any mails or the persons need to send them many times before it come through?? Never happened before!

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  9. Unread message counter is correct, folder shows no unread messages

    I in fact have over 10000 unread messages (I know this from my phone and from the mail count in the browser tab) which I want to clean out. However, if I go to my unread messages folder, it shows no unread messages.

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  10. changes my email from .co.uk to .com now i cant recive emails

    fix the problem changeing to .com from .co.uk maby its time to bin yahoo as an email server

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  11. Very sick and tired of the "Add exception" every time I try and login

    Have to "add an exception" every time I login via a PC

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  12. Please find a way to get rid of the "unread" email in my email inbox. I've checked extensively and there aren't any.

    This drives me crazy and is VERY confusing. Please find a way to fix this. Thank you.

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  13. ERROR

    Not getting emails from domain www.seznam.cz

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  14. Cut the bull... and get us back to normal ..

    Go back and fire some people...

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    1 comment  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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  15. There is apparently a new bug, where the timer to refresh the mail list in any folder is triggered even while you are reading a message.

    If you have e-mail in a folder sorted by Unread, and are reading an e-mail, the tool will timeout and return you to the list, perhaps with new e-mail due to the refresh cycle.

    This is an error of recent time.

    The only workaround is to unsort the list and re-select the e-mail, which can be very hard if it is an older e-mail.

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    2 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  16. Email Notification Showing negative Count for unread messeges

    Can't attach screenshot..
    Email Notification Showing negative Count for unread messeges even there is no unread mails pending..

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    3 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  17. My reply email address is now my alternate alias email address. NO WAY TO CHANGE MY REPLY EMAIL TO ANYTHING OTHER THAN ***@sbcglobal.net

    My reply email address is now my alternate alias email address. NO WAY TO CHANGE MY REPLY EMAIL TO ANYTHING OTHER THAN **@sbcglobal.net. If my email is *@yahoo.com, why can't I respond from my actual **@yahoo.com email address. This just happened 2/10/18.

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    1 comment  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  18. mails is deleted ,WHY ?

    mails is deleted ,WHY ?

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    Hi there,

    You should be able to access any mail you have not deleted, regardless of the date from an active mailbox. To access your oldest mail, click on “Sort” on the top left of the message list and select “oldest to newest”
    Please see the following help article for details on how to search for mail by specific criteria, such as date range or folder:

    https://help.yahoo.com/kb/new-mail-for-desktop/sln28067.html

    Thanks,
    Mail Support

  19. When composing emails, the task bar (send, attachment button, etc) is no longer visible. Sending emails nearly impossible.

    The send button, along with the attachment button, font, etc, are all either cut off or completely missing from an email being composed. How do I send an email or attachment if I can't access the buttons?

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    6 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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  20. Issue with emailing a list

    Twice this week I sent an email to a contact list (~25 emails in the list). From my end it seemed to work fine. The TO: list showed all 25 individuals with their correct email. However it did not work fine. The first person on the list got 25 copies of the email and the others on the list did not receive it. For now I've converted to another mail server.

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    1 comment  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Hi Pat!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

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