all my mail is going into trash.. It's not filters. and no one will help unless I pay for pro.. what a scam!
all my mail is going into trash.. It's not filters. and no one will help unless I pay for pro.. what a scam
Hi there,
If you are certain the rules in your filters are not causing this, please change your password immediately. This will secure your account and ensure hackers are not downloading your mail as it arrives and sending it to thrash. Please see the following article on securing your account:
https://help.yahoo.com/kb/sln2090.html
If you have secured your account and you find your mail is still going directly to Trash, please review the POP settings of any Third party email clients you may be using, such as Outlook or Mac Mail. Certain settings may see your mail deleted on the Yahoo side it when it’s downloaded on the client side. You may need to review these settings via the third party client support site.
Please note that this is a feedback forum, so our ability to provide support for issues such as this is limited. A far better channel for you to address these issue is our Help Community https://forums.yahoo.net/t5/Mail/ct-p/Mail
Thanks,
Mail Support
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Sherry commented
more than half my mail is going into the junk folder........ extremely annoying and I'm about done with yahoo mail
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[Deleted User] commented
furthermore it seems numerous people have same issue each one has comments closed and not reviewed..