If an individual does not log in to his/her account that doesn't mean the person should loose all what he/she save or keep for safe keeping.
It very sad and disheartening and very disappointed that I loose such data while I have being troubled with theft and loss of device and in some cases hacked.
It would be wise to keep or send messages via text or other addresses made available to contact an individual notifying the need to update data not to loose them.
Am disappointed actually