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New Mail Basic



Welcome to our Yahoo Basic Mail feedback forum! This is a place for you to help shape the new Yahoo Basic Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

Basic Mail provides base functionality like reading and writing messages, but does not include many of the advanced options. To use these features, we recommend upgrading to full-featured version of Yahoo Mail.

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  1. Please search and vote before posting! If your idea (or an idea very similar to yours) has already been posted, please vote for it. Duplicated ideas may be moved.
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44 results found

  1. What happened to my Emails with Stars on them that I was saving.

    What happened to my emails with stars on them ? Where did you put them?

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    Responded  ·  6 comments  ·  Admin →
  2. This is a big fail. I like to see emails listed by sender, not by date, and it won't stay once I click it.

    The app on my phone will not let me go to folders anymore, only the inbox. Please stop changing things, it looked better and worked better prior!

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    Responded  ·  3 comments  ·  Admin →
  3. Yahoo CAN NOT be TRUSTED Anymore!!!

    If we want even semi, but still awful, emails we have to have you reading and who knows what else with our personal stuff so you can" summarize" it . I HATE AI, do not want it anywhere near me! Are you reporting to the felon and the space cadet? Not yet, what will stop you if they can access the AI? YOU CAN NOT BE TRUSTED ANYMORE!!!!

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    Responded  ·  4 comments  ·  Admin →
  4. I have an old browser. Nothing works. Whatever I press, I am sent to the same screen which tells me to switch to basic.

    I have an old browser. Nothing works. Whatever I press, I am sent to the same screen which tells me to switch to basic.

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    Responded  ·  2 comments  ·  Admin →
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    Responded  ·  0 comments  ·  Admin →
  6. WHERE DID MY SETTING GEAR GO TO???

    RESTORE IT BACK ALONG WITH OTHER EASY 'BLOCKS '' FOR ALL THE SPAM I GET.......OTHERS ARE COMPLAINING TOO. GMAIL IS NOT MY NEXT CHOICE SINCE THEY RECORD EVERYTHING.

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    Responded  ·  1 comment  ·  Admin →
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    Responded  ·  1 comment  ·  Admin →
  8. need help with the app

    your app is not working. I am not getting emails, I checked to see if the app needed to be updated but it's up to date. is there something I need to or is the app just having problems?

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    Responded  ·  1 comment  ·  Admin →
  9. Calendar Invites are Not Showing

    When I receive a calendar invite, I cannot see any details and I can no longer accept or decline the invite. When I click the "calendar" attachment, I cannot open it. This is extremely frustrating as I receive invites for scheduled meetings daily! I have to reach out to the sender and request the date and time of the meeting. INCREDIBLY FRUSTRATING.

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    Responded  ·  1 comment  ·  Admin →
  10. Yahoo mail

    I can open my inbox emails but I can't compose an email to send. Yahoo wants me to download Chrome, Edge or Firefox. I have Chrome already. Why doesn't Yahoo allow me to compose and send?

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    Responded  ·  1 comment  ·  Admin →
  11. Is there a way switch my newinbox to dark mode? If not, I will report yahoo for ADA violation.

    Is there a way switch my new inbox to dark mode? If not, I will have to report Yahoo for ADA violation.

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    Responded  ·  1 comment  ·  Admin →
  12. Why is the Font so small with Basic email it never used to be? When I clk "Help.Yahoo.com" why am I going to a AOL website?

    I've been using Yahoo since the 90's and I see others posting the same problems as me contemplating going to GMAIL which is what I may also have to do to fix this problem. Why is the Font so small with Basic email it never used to be? Also now when I clk "Help.Yahoo.com" as suggested I guess by YAHOO why am I going to an AOL website?

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    Responded  ·  1 comment  ·  Admin →
  13. New email NOT working. Can't send. Can't save as draft. Can't control font size. Can't use bullet points. Can't do lots of things anymore

    New email NOT working. Can't send. Can't save as draft. Can't control font size. Can't use bullet points. Can't do lots of things anymore, Please give me the old one back.

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    Responded  ·  1 comment  ·  Admin →
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    Responded  ·  1 comment  ·  Admin →
  15. My email status is catch-all

    If my email status is catch-all, how do I fix it?

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    Responded  ·  1 comment  ·  Admin →
  16. syncing yahoo emails

    i have a few yahoo mail accounts; they are not syncing now ; i have to login everytime and the inbox shows stale emails from past. how to fix this in win11 x64 dell insprion. frustrating

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    Responded  ·  1 comment  ·  Admin →
  17. STOP THE CAPTCHA

    You guys are failing miserably at implementing the login captcha. Every time I have to waste lots of time clicking the stupid pictures (which in turn have ridiculous cooldown times) like my time was infinite. I pass every test, yet it keeps making me answer more and more every time. Today I had to go through 5 different tests before I gave up and went on a private window.

    ***** this ****, I'm switching.

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    Responded  ·  1 comment  ·  Admin →
  18. how do i get rid of ghost email adresses when composing mail

    when i compose an email entering a sending TO address - ghost email accounts pop up- how do i eliminate this?

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    1 comment  ·  Admin →

    Hi there! We would need additional information regarding this issue. Please visit help.yahoo.com and click "contact us"

  19. why is my spam folder not working?

    i used to read emails in my spam folder. Suddenly a few weeks ago, content of my spam folder all disappeared. It remains empty til today. Why please? May you please restore my spam folder? Thank you for attending to me

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    Responded  ·  1 comment  ·  Admin →
  20. Not able to format text in mails

    I am not able to format the text in my desktop (Windows 10) as well as Android.

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    Responded  ·  1 comment  ·  Admin →
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