IF Yahoo really reads the feedback & uses it to determine what your customers want then I say ... You are not reading or you are not responding. I went through many, many comments & suggestions and did not find one that was happy with the "new mail". About computer programmers: To make themselves seem useful programmers continually upgrade programs whether they are needed or not. IF you want to upgrade then add to an existing program; don't simply change the whole system. People stay with you because you DON'T make unnecessary changes. Don't start to make frivolous changes.