Please, add landlines phones to recover an account or to send a security code. I don't have access to Internet or smartphone. Thank you!
I can't get access to a new account I just created because a hacker just changed my password. All equipments at home that connects thru wifi are hacked and it's being a nightmare to have an email or access internet because you can get any security code. My Bank have an alternative to make a call to my landline and give me the code in order for them to know that I am the owner of the account. Please also take in consideration our Seniors they don't have any tech knowledge. I hope this alternative can be added for the security of the accounts. Thank you.
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Carmen M. Miranda Nieves
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