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I tried getting help to login back into my email from the customer service phone number and the lady helping was very unhelpful and unprofessional. She told me that my account was unrecoverable and then hung up the phone. She didn’t let me ask why or what I could do to get it back. I was able to login back into on my own, but I was left very frustrated because not only is the customer service not free, the customer care team did not try helping me in anyway.
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Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at https://help.yahoo.com Thank you!