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801 results found

  1. Zero Recovery Options

    Gotta understand something here...which I don't. You want people to use your product, but you have completely ****** people who have had accounts for more than 20 years.

    Life goes on, but some things are still linked to this account, but you've made it IMPOSSIBLE for people to gain recovery codes for some reason? I don't get it. I an send emails and receive but you made it impossible for an older user to accept recovery emails on their accounts?

    This has enraged me so much that I don't even want to scream "Yahoo" when I jump into the pool.…

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  2. no cell phone

    you asked for a phone number. I gave you my landline number.

    then you insisted on a cell phone number
    I no longer HAVE a cell phone

    HOW DO I GET INTO MY MAILBOX?????????

    35th ranked

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    10 comments  ·  Security  ·  Admin →
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  3. authy

    It just shocked to see that yahoo mail doesn't support 2FA like authy. When are you guys implementing it?

    774th ranked

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  4. 774th ranked

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  5. Hacked - used my account to send 500 emails - and nothing showed up to warn me

    I just discovered that my email was hacked and was being used to send junk email to over 500 other emails - and not once did I get anything in my inbox / warnings.

    1439th ranked

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  6. I NEED to disable my account key. There is no link for "Account Key" listed under my profile icon. How can I disable this?

    I NEED to disable my account key. There is no link for "Account Key" listed under my profile icon. How can I disable this?

    355th ranked

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    2 comments  ·  Security  ·  Admin →
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  7. The option "Delete a mobile number or email address" does not work

    The option doesn't work.
    I had read the steps and from web browsers, they are:

    => Delete a mobile number or email address
    *From a web browser:
    1. Sign in to the Yahoo Account Security page.
    2. Click Edit next to the verification option you want to delete.
    3. Click the Edit icon next to the recovery option you want to delete
    4. Click Remove from my account.
    5. Follow the on-screen prompts to confirm the deletion.

    BUT, the options 3, 4 and 5 are missing.
    So, I can not delete my phone number.
    Please, fix that problem on your…

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  8. Are you checking your news articles for trojan horses or hackers? Happened to me many times

    Hacker seem to be getting into your news articles. Many times these people have tried to make me pay them. What are you doing about this?

    774th ranked

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  9. Verification code sent through anonymous PH cp number

    Tried to log in my account but the verification code was not sent to my cp by Jiaxing or Vonage but through an anonymous Philippines cp number

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  10. please make backup option for 2 step verify

    please make multiple 2 step verify option, like as Authenticator app is first, and SMS second as per request. and please make backup 2step code list option like google and fb.
    thanks.

    774th ranked

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  11. My credit card is being abused by a thief and I suspect "they" are into my email, too.

    I don't understand. Did you suspect someone else was using my account?

    My wallet was stolen sometime back and of course I'm having issues with my old debit/credit card. Is this what you're referring to?

    I would never list my sign in code anywhere although I haven't changed it in some time. I probably should do that right?

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  12. When I changed my password I was not asked to "confirm new password".

    How about a dialog box that asks you to type your new password in again to confirm it.

    774th ranked

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  13. Recent phone number porting scams completely compromising 2-step authentication for email & other accounts

    With the recent phone number porting scam happening with carriers such as Verizon, 2 step authentication security can easily be compromised, along with email security. What steps are being taken to protect your customers who may fall victim to phone number porting scams in which hackers have been shown to have full control of a person's stolen phone number, their accounts via 2 step authentication?

    94th ranked

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  14. PLEASE FIX the problem of NOT letting us members to REMOVE/DELETE previously verified Recovery Email Addresses! This is Ridiculous!!! :(

    I have searched through web for the alternative methods, but nothing has really worked.
    I REALLY need to remove my INACTIVE Old email address from my Recovery Email Address list.
    Why Yahoo is NOT FIXING the problem?!?!?!

    Please HELP!

    774th ranked

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  15. Audit Yahoo mail.

    Hi,
    I received an email, that came from a real domain, a real query.

    The service that suggested I sign up is not allowed where I live.

    But nonetheless, since I keep unique passwords for everything I do, and facts came directly to this email address. Seems to suggest yahoo.com has been hacked, most likely an insider threat.

    I have changed my password and 2 FA appear to have stopped it.

    I have life lock, and norton, and ms anti virus, 2 firewalls, certified at NIST 800v5 171, SOC 3 attation.

    Password I use, is 36 in length, upper, lower,…

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  16. Very bad security. Unexpected sign in frequently happening. Today a Vietnamese guy hacked my facebook account through hacking my yahoo mail.

    Very bad security. Unexpected sign in frequently happening. Today a Vietnamese guy hacked my facebook account through hacking my yahoo mail.

    228th ranked

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  17. Yubikey as a method for 2FA Authentication

    Please add Yubikey in the list of 2FA authentication methods or at least the option to have my own Authenticator app that is generating the 6 Digit Code.

    355th ranked

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  18. security

    my account was hacked. I changed the password, but the new one doesn't work (6x times I changed and tried to use) so clearly there's something still going on but apparently I have to pay for you guys to help me correct this?

    774th ranked

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  19. stop monetizing everything!

    You can improve YAHOO Mail. Spam not even addressed to me fills my account and I have to pay a monthly fee to get yahoo help! So done with you. Truly believe this is because I refused to 'upgrade' my mail account. So tired of y'all. After many years, I am in the process of cancelling for good.

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  20. It would be helpful to be able to BLOCK a user that hacked into my account from the Recent Activity screen

    add "Block" button to Recent Activity page so unrecognized/hacker can be blocked from further attempts to hack into one's Yahoo account.

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    12 comments  ·  Security  ·  Admin →
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