Welcome to the future
AI will be making users life more difficult than easier for sometime to come. No longer can you get a simple question answered online without spending an hour clicking through useless comments from anyone BUT the company themselves. You will have to pay in order to receive the luxury consumers once knew as "customer service". Heaven forbid id you click any link to another account page as you will have to login in and go through security checks again (unless you disable the security features put in place to secure your account to begin with). Although it seems like a blessing to link accounts like Google with Yahoo, don't get yourself caught up in this eight hour trap they get paid for as work, because it's just circles of logging in and identifying who you are. Which is no longer done with one or two devices, but it seems three (and maybe four) will have to be turned on and connected to who knows who network that you may volley between them transcribing codes and secrets into little confirmation boxes that is all generated by a bot. A bot has the nerve to ask me to verify that I am not a bot?! Goodbye humans, hello, something else.
So, join us everyone as big tech companies cast us into the pits of the dark ages again dazzling us with their brilliance instead of a little humanity and common sense.
P.S., why don't copies of emails replied to appear in our "sent" folders again? Maybe only AI knows the answer to that.