Let our customers change the recovery phone number sor email address without calling and paying your customer care that's an easy task to do
Let somebody change the recovery email or phone number you should not have to do that through the customer care and pay for it it can be verified very simply on their new phone number so I don't know why it's being charged this is unbelievable some people like me can't afford to pay customer care in my resume is on there and I'm trying to find a job and got laid off of my other one but you want to charge me to get into my Yahoo it's unbelievable and it's disgraceful
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Susan Christian commented
I'm really disappointed in Yahoo I need I need to get into my Yahoo to get my resume because I got laid off of my last job and I need to update my resume that's on Yahoo but I cannot get in because I cannot change my password I can't afford to pay customer care it's unbelievable and it's disgusting