Skip to content

Anonymous

← Yahoo Feedback

My feedback

1 result found

  1. Return to Classic Mail

    1st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Gathering feedback  ·  6367 comments  ·  New Yahoo Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Anonymous commented  · 

    I have long been frustrated with the functionality of Yahoo Mail. This latest update has seemingly worsened a long standing issue with my user experience.

    I'm sure I am a unique user. I am months behind reading and deleting emails even as I keep up with my inbox on a daily basis. This means I spend a fair amount of time scrolling through hundreds of emails to get to the point I left off at.

    Within a few emails, my inbox reverts to the top and although I can quickly scroll back through all those emails, I can't actually regain my place in the queue -- whatever I click will actually be one of those first few emails.

    I can tolerate flying blindly as it were, as long as I can use the arrows to move on to the next email. Unfortunately, after doing a handful of sender searches upon return to my inbox, a random previously read email will be in my preview pane. The most recent one was three weeks prior to the date I was working on.

    That leaves me with as I see it with two choices -- neither optimal. I can up arrow through three weeks of emails just to get back to where I was or I can refresh and spend the better part of an hour working my way back to that point, knowing invariably the cycle will replicate itself.

    It's bad enough when Yahoo Mail resets itself but I understand that will happen. It's extremely frustrating when things happen seemingly at random and negatively impacts the user experience.

    I'd love if your team could figure this out.

    Anonymous supported this idea  · 

Feedback and Knowledge Base

(thinking…)