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  1. Casino games, Kitty Sparkles account.

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    2 comments  ·  Yahoo Games » Bugs or Errors  ·  Admin →
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    Yahoo Admin commented  · 

    Hi Lynn, sorry this happened. This is likely because you cleared your game data along with your cache & history. Can you email support@masque.com? They may be able to recover your data.

  2. he scratchT ticket does not always pay when it says it does. An error you need to look into.

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    1 comment  ·  Yahoo Games » Bugs or Errors  ·  Admin →
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    Yahoo Admin commented  · 

    Hi Blair, sorry that this occurred, can you contact support@masque.com for help?

  3. How do I become a member with a rating in backgammon/ Everytime I sign out and then sign back in, I lose my rating and have a guest status

    36th ranked

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    1 comment  ·  Yahoo Games  ·  Admin →
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    Yahoo Admin commented  · 

    Hi Steve, it seems like your cookies are being cleared when you sign back in. Can you contact support@masque.com for more help?

  4. No room for CUE STICK - Why did the area get smaller?????

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    6 comments  ·  Yahoo Games » Bugs or Errors  ·  Admin →
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    Yahoo Admin commented  · 

    Hi Ralph, we recently pushed a change to force the play area to a specific size, in order to address bugs that were reported to us. We hope that your game experience is better now, despite the smaller play area.

  5. Please can't you guys fix the mahjong games Remix and solitaire. I mean I just posted yesterday about this!

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    1 comment  ·  Yahoo Games  ·  Admin →
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    Yahoo Admin commented  · 

    Hi Claudia, can you share more about the issues with these games? Thanks!

  6. Billiards - Still messed up - Spin doesn't work correctly, aim doesn't work either, Computer(AI) makes a player miss so it can win !

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    11 comments  ·  Yahoo Games  ·  Admin →
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    Yahoo Admin commented  · 

    Hi Ralph, we recently pushed a change that should fix some issues with out Billiards games. Can you please let us know if issues persist? Thanks for your patience as we resolved these issues!

  7. Name keeps changing in games

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    1 comment  ·  Yahoo Games » Games Feedback  ·  Admin →
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    Yahoo Admin commented  · 

    Hi Cindy, thanks for the feedback. Progress is saved using cookies, perhaps your cookies have been cleared between play sessions? If the problem persists, please reach out to support@masque.com for more help!

  8. Sweet Shuffle

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    1 comment  ·  Yahoo Games » Bugs or Errors  ·  Admin →
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    Yahoo Admin commented  · 

    Thanks for the feedback! We'll pass on the feedback to the developer of Sweet Shuffle. In the meantime, you can try our new game, Sweet Gummy Blast!

    https://www.yahoo.com/games/play/sweet-gummy-blast/

  9. Responding to our feedbacks

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    1 comment  ·  Yahoo Games  ·  Admin →
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    Yahoo Admin commented  · 

    Hi there, we review this feedback routinely and pass it along to our game provider partners to address bug fixes and make improvements. Thank you for spending time in Yahoo Games!

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