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Aaron Burnett

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    Aaron Burnett commented  · 

    I think your redesign is workable with some modifications however as a whole it is clearly not well received. The use of large, circular icons indicating the sender of a particular e-mail not only gives the interface a childlike appearance, but also distracts from the actual content your users care about. Even the simple act of removing, or having the option to remove those would significantly reduce the number of complaints you are seeing.

    Many users are perfectly content with the classic look as it was easy to navigate, had layouts and formatting that were easy to follow, and listed content and features in ways that even the least tech savvy could utilize and learn.

    You would be doing yourself, and your users a service by allowing those of us who enjoyed the classic look the option to keep that format in lieu of this new redesign.

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