Skip to content

Jaimie Jordan

My feedback

1 result found

  1. 60th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Jaimie Jordan supported this idea  · 
    An error occurred while saving the comment
    Jaimie Jordan commented  · 

    There seems to have been a change to me email as of 9/26/25. Now when I scroll to the bottom of my email, the next email in my inbox opens. I didn't realize what happened at first, but slowing down and scrolling again I caught a prompt at the bottom of the window saying that if I continued to scroll the next email would be open.

    I HATE this feature and find it very frustrating as it is advancing to the next email when I don't want it to. Trying to get to the very bottom of an email message without opening the next one is challenging.

    I have tried searching for the setting to turn this off and can't find it. I even did a Google search and the AI overview (unreliable I know) called the feature "Auto-Advance" and said turning it off could be found under Settings > More Settings >Viewing Email. While those exact options don't match what's in my email, I had previously looked under Viewing Email and I see nothing that talks about scrolling to open an email or auto advancing to the next email.

    Please provide directions for disabling this feature. It is extremely frustrating.

Feedback and Knowledge Base