The new Yahoo terms sound more like the terms an inmate has with the prison warden. The GOOD news of course is that people can very easily take ALL their "business" elsewhere. Yahoo just grabbed a rocket launcher and shot itself in the face.
Simple, go back to the user friendly word processor interface that incorporates the same features as MS Word. Everyone is already familiar with this format so if you wish to have happy users, listen up Yahoo.
My idea is to allow EVERYONE to actually view the email in a preview format without having to play this game of hiding some of it as a means to extricate more bling. Yahoo is no different than ANY company these days...if you don't keep up with your competitors, you will continue to LOSE marketshare and eventually slide off the charts completely. Don't try squeezing people, be a little more tactful and creative with your services and show people that Yahoo really does want to improve and IS listening to us.