An error occurred while saving the commentDirk Hofmann commented
Today I tried to ask a question about my Mail Pro-subscription. I hopped from one screen to the next and could not find any place to ask my question.
This is what Yahoo promised me when I subscribed : "Premium email experience with priority support and an ad-free inbox" - there is ABSOLUTELY NO SUPPORT.
No way to contact "Contact a specialist" … I went through a number of permutations in the never-ending [and extremely customer-unfriendly] menu and ended up not getting anywhere.
This is what $35,- buys me ? An hour of frustration and anger ?
If Yahoo wants to charge for service then it will have to provide service. Other service providers do and they can be reached for help.