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Hi, please let us know how we can improve further.

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5 results found

  1. Please send a notification via email that a persons subscription is renewing and not just charge there credit cards when it’s due.

    I was on a chat to cancel my Rivals subscription and I was told that it would not be possible because it had already renewed. I don’t want to for this year or any other after being treated with disrespect for not honoring my request for credit back to my card.

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    1 comment  ·  Suggestion  ·  Admin →
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  2. I need to talk to someone

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    1 comment  ·  Suggestion  ·  Admin →
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  3. Have an easier way to cancel subscriptions.

    I'll never use your product again after having to go through a chat to cancel my subscription, a simple link would suffice.

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    Gathering feedback  ·  0 comments  ·  Suggestion  ·  Admin →
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  4. Allow a widow to cancel her husband's account without having to send a letter and two legal documents - unfeeling and unnecessary!

    A grieving family has enough to deal with without Rivals making it extremely difficult and time consuming to cancel an account. I suggested that I keep the account and just not renew it. I was told (on Chat), "We cannot let you do that." This policy does not endear me to this website.

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    1 comment  ·  Suggestion  ·  Admin →
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  5. Ple

    Please provide refunds if people cancel subscriptions within a week of renewal

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